Abstract
products, from desktop personal computers (PC) to peripherals. Founded in 1984 in Texas by then-student Michael Dell, the company was as of January 2012 the third largest PC vendor in the world . Conducting its business worldwide through numerous subsidiaries, Dell provides IT solutions and services delivered directly by Dell, through its famous feature of direct-sales model and configure-to-order approach manufacturing, establishing a direct link with the final customers. Dell also uses other distribution channels such as retailers, third-party solution providers, system integrator's, and third-party reseller's.
Its business segments are divided between: large enterprises, public (meaning educational institutions, government, health care…), small and medium business, consumer (meaning individuals).Dell's main activity consists of assembling PC components and parts manufactured by third-party suppliers, as is the majority of the client products sold under Dell's brand name. These suppliers provide Dell with all the necessary components such as: the motherboard, the graphic card, the screen, processors… Dell's manufacturing process consists of assembly, software installation and functional testing.
To ensure quality to the final customer, all components, parts, sub-assemblies and systems obtained from third-party suppliers must take a quality control test to assess their conformity with Dell's good manufacturing process.
