AI in Commercial Sector: Benefits, Challenges, and Future
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Artificial Intelligence, Commercial Sector, Personalization, Customer Satisfaction, Employee Engagement, Predictive Sales Analysis, Chatbots, Recommendation Systems, AI Trends, AI Adoption Challenges
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Abstract
Explore the impact of artificial intelligence on commercial processes, employee engagement, and customer satisfaction, along with the challenges and future developments in the AI sector.
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[...] Having an AI that detects everything a customer asks over the phone and therefore a personalized response can be provided over the phone? But well, after that we would really have no place in this world of robots Theme AI and its impact on engagement and fulfillment in the commercial sector 7. How could artificial intelligence improve employee engagement in commercial functions? Relaunch: Is it mainly thanks to increased automation, personalized customer services, or other aspects? Yasmine: I don't know too much, that's true . [...]
[...] (n.d.). https://www.ibm.com/fr-fr/topics/natural-language-processing - Contributeurs aux projets Wikimedia. (2024, April 17). Dartmouth Conference. https://fr.wikipedia.org/wiki/Conf%C3%A9rence_de_Dartmouth - Zouinar, M. (2020). Evolutions of Artificial Intelligence: What issues for human activities and Human-Machine relationships at work? ? Activite?S, 17-1. https://doi.org/10.4000/activites.4941 - Memmi, D. (1990). Connexionnisme, intelligence artificielle, et modélisation cognitive. Intellectica, 41-79. https://doi.org/10.3406/intel.1990.880 - Zouinar, M. [...]
[...] (2024, June 11). Conversational AI: Exploring the Potential of ChatGPT for Clients. LeadGen App. https://leadgenapp.io/fr/article-IA-conversationnelle-explorant-le-potentiel-des-chatgpts-pour-les-clients/ - Johnston, L. (2022, November 28). L'Oréal turns to NLP to elevate finance insight delivery. Consumer Goods Technology. https://consumergoods.com/loreal-turns-nlp-elevate-finance-insight-delivery - Auffray, C., & Auffray, C. (2021, July 8). With TrendSpotter and AI, L'Oréal in quest of the Grail: winning trends. Alliancy, Le Mag Numérique Et Business. https://www.alliancy.fr/avec-trendspotter-ia-loreal-quete-graal-tendances-gagnantes - Artificial intelligence, a growth driver for your business. (n.d.). [...]
[...] Francis : We adopt a progressive approach, starting with pilot projects to evaluate the impact of AI on our operations. We also invest in ongoing training for our teams so they can get the most out of these emerging technologies. Relaunch: Have you developed specific initiatives to maximize the benefits of AI while minimizing the risks? Francis: Yes, we have put in place strict measures to ensure data security and we commit to respecting ethical standards in the use of AI. [...]
[...] (2020). Evolutions of Artificial Intelligence: What issues for human activities and Human-Machine relationships at work? ? Activite?S, 17-1. https://doi.org/10.4000/activites.4941 - Science et vie. (2020, March 22). Artificial Intelligence: Will the machine soon surpass us? Science Et Vie. https://www.science-et-vie.com/article-magazine/la-machine-va-t-elle-bientot-nous-surpasser - AI TRiSM : Trust, Risk, and Security in AI Models. (n.d.). Gartner. https://www.gartner.fr/fr/articles/comment-rendre-l-intelligence-artificielle-plus-sure-et-plus-efficace - McKinsey&Company. (2017). A FUTURE THAT WORKS: AUTOMATION, EMPLOYMENT, AND PRODUCTIVITY. [...]
