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14 déc. 2006
doc

Strategy and planning process in the Small Business and the Small & Middle Enterprises (SME) Sector

Business plan - 7 pages - Management

An essential ingredient of small businesses is business planning. It is perceived to be vital by both governments and business support infrastructure, such as the Business Links (Beaver, 2002, p88). On similar lines, O'Gorman bases his idea on the fact that one approach to developing a...

08 déc. 2006
doc

The scapegoat

Essay - 8 pages - Management

Traditionally, a scapegoat was a goat that was led away in the wilderness, for the Day of Atonement in Judaism, Yom Kippur. That rite was described in the Bible. Christian theology is a symbolic prefiguration of the sacrifice of Jesus who offered his own life to take the sin of the world on his...

30 nov. 2006
doc

Customer Loyalty

Essay - 6 pages - Management

With the globalisation of the world competition has become challenging. Competitors from emerging markets are entering into the developed markets. Attracting new customers has become a more expensive and exhausting business. Therefore the customer is one of the most valuable assets of a company;...

30 nov. 2006
doc

Meaning and importance of customer loyalty

Essay - 6 pages - Management

With the globalization of the world, competition is experiencing new heights. Competitors from emerging markets are entering into the developed markets. Attracting new customers has become an expensive strategy. Therefore the customer has become the most valuable asset of a company as a result of...

29 nov. 2006
pdf

Estimating market risk premium using Markov switching : Tunisian Case

Dissertation - 97 pages - Finance

The general increase in volatility of the …nancial markets can be partly explained by the growing uncertainly of the economic environment. It is, on the other hand, a reflection of the growing efficiency and integration of the financial markets allow the almostinstantaneous move of capital...

29 nov. 2006
doc

Decisions of investments in the stock exchange - The case study of Burberry

Essay - 6 pages - Finance

Burberry was founded in 1856 in Basingstoke (England) by Thomas Burberry. So, investors can consider that the company has a unique heritage associated with Great Britain because many people consider that the brand represents an authentic British lifestyle. First, let's take a look at the history...

27 nov. 2006
doc

Identifying and evaluating strategic opportunities for the followers of a seemingly unbeatable leader

Essay - 5 pages - Business strategy

In the French market, the food market represented a global turnover of 134 billions of euros in 2004. In this food market, the leading products are vegetables and corn. The turnover of this specific market saw a growth of 6% just for 2004 and the leader firm for the European market is the French...

23 nov. 2006
doc

Airline companies strategy and Open Skies Agreement

Market study - 9 pages - Business strategy

From Icarus to Airbus 380, the dream of the “flying man” seems to be universal. During the 20th century this dream was becoming real through the development of the plane and airline companies which manage it. The rising need to travel has obliged the authorities to regulate this market...

23 nov. 2006
doc

Initial Public Offerings: an Outlook through Game Theory

Essay - 16 pages - Finance

Initial Public Offerings (IPOs) have become increasingly important in the contemporary economics and finance. They represent the entrance on a deep and liquid market with access to unlimited reserves of capital from all over the world. But IPOs can also appear as a short-term fund-raising tool,...

23 nov. 2006
doc

Initial Public Offerings: an Outlook through Game Theory - publié le 23/11/2006

Essay - 16 pages - Finance

Initial Public Offerings (IPOs) have a very special place in contemporary economics and finance. They represent the entrance on a deep and liquid market with access to almost unlimited reserves of capital from all over the world. But IPOs appear also as a short-term fund-raising tool, especially...

22 nov. 2006
doc

An implementation of the AIM and DRIVE method - publié le 22/11/2006

Essay - 31 pages - Logistics

According to the industry benchmarks, Bob's Farm Stores is spending more than it needs to on its purchasing process. We believe that they could save a total of $1,065,462 by implementing three strategies, namely 1) implementing a mid-tier ERP system, 2) consolidating the number of annual...

22 nov. 2006
doc

An implementation of the AIM and DRIVE method

Essay - 31 pages - Logistics

Based on industry benchmarks, Bob's Farm Stores is spending more than it needs to on its purchasing process. We believe that they could save a total of $1,065,462 by implementing three strategies, namely 1) implementing a mid-tier ERP system, 2) consolidating the number of annual purchase orders...

22 nov. 2006
doc

Foxtel TCO Analysis

Case study - 50 pages - Logistics

Sourcing in China started with low-tech products but it has evolved beyond that, says Jim Hemerling, a senior vice president in The Boston Consulting Group's Shanghai office. "Now, in addition to traditional products, another huge area is consumer electronics. I believe the next big wave will...

22 nov. 2006
doc

Foxtel TCO Analysis - publié le 22/11/2006

Case study - 50 pages - Logistics

"Sourcing in China started with low-tech products but it has evolved beyond that," says Jim Hemerling, a senior vice president in The Boston Consulting Group's Shanghai office. "Now, in addition to traditional products, another huge area is consumer electronics. I believe the next big wave...

22 nov. 2006
doc

Making 'inn'-roads into Indonesia : Potentials and risks of launching a hotel chain in Indonesia

Market study - 50 pages - Business strategy

Since I first started studying at the university level, I often went abroad to work, perfected language skills, or simply took some time off. It was only last year that I have had the opportunity to carry out an internship. After the Licence year at the University of Evry, France, I worked for...

22 nov. 2006
doc

Volvo's Modern Management

Case study - 9 pages - Management

Volvo Group is a manufacturer that develops trucks, buses and construction equipment, drive systems for marine and industrial applications, aerospace components and services. It also provides solutions for financing and services. Volvo as international company has its presence in Western Europe...

22 nov. 2006
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Volvo's Modern Management - publié le 22/11/2006

Case study - 9 pages - Management

Volvo Group is a manufacturer that develops trucks, buses and construction equipment, drive systems for marine and industrial applications, aerospace components and services. It also provides solutions for financing and services. This international company is not only present in Western Europe...

21 nov. 2006
doc

Impact of Internet Channel on Auto Insurance Industry - publié le 21/11/2006

Essay - 22 pages - Business strategy

The influence of internet on the insurance industry is increasing in accordance with the spread of internet retailing. Quotes submitted and policies purchased through internet grew 23% and 29% respectively from 2004 to 2005. The proper adoption of a strategy in line with the changing trends of...

21 nov. 2006
doc

Impact of Internet Channel on Auto Insurance Industry

Essay - 22 pages - Business strategy

The influence of the internet on insurance industry is increasing in accordance with the spread of internet retailing. Quotes submitted and policies purchased through internet channel grew 23% and 29% respectively from 2004 to 2005. The proper adoption of a strategy in line with the changing...

21 nov. 2006
doc

US seaports: how to avoid congestion in the future? - publié le 21/11/2006

Essay - 13 pages - Logistics

The continuous increase of port congestion in the San Pedro Bay is persuading the importers to relocate the port of entry for their goods. However, both the ports at Long Beach and Los Angeles provide facilities and services that cannot matched by any other ports. This reports first aims to...

21 nov. 2006
doc

US seaports: how to avoid congestion in the future?

Essay - 13 pages - Logistics

The continuous increase of port congestion in the San Pedro Bay is pushing every day more importers to relocate the port of entry of their goods. However, both ports of Long Beach and Los Angeles provide facilities and service that can not be found in any port. This reports first aims to present...

21 nov. 2006
doc

Total Productive Maintenance

Case study - 9 pages - Logistics

Total Productive Maintenance (TPM) relates to managing activities that are productive and implemented by each individual in an organization. The main focus of TPM is to maximize the overall equipment effectiveness of the asset which is utilized to produce the goods and services. TPM was an...

21 nov. 2006
doc

Total Productive Maintenance - publié le 21/11/2006

Case study - 9 pages - Logistics

Total Productive Maintenance (TPM) manufactures activities that are productive and implemented by everyone in the organization. The main focus of TPM is to maximize the overall equipment effectiveness of the asset which is utilized to produce the goods and services. TPM focus on establishing...

21 nov. 2006
doc

Supply chain security in the United States

Essay - 16 pages - Logistics

A global supply chain links the United States and the rest of the world. Across the time, the focus has been put on reducing the costs of transport, and therefore resulted in a decrease of the ship crew, customs duty and requirements. However, Sept 11 posed a clear threat on global exchange, and...

21 nov. 2006
doc

SERVQUAL: a tool to measure service quality - publié le 21/11/2006

Essay - 7 pages - Logistics

Services are unique performances between the buyers (customers) and the sellers (service or product providers). Companies which provide better quality can gain competitive advantage. The level of service quality is the difference between perceived service and the client's expectation. So we...

21 nov. 2006
doc

SERVQUAL: A tool to measure service quality

Thesis - 7 pages - Logistics

SERVQUAL consists of a model developed by Parasuraman, Zeithaml and Berry (1986) which helps measure service quality through a series of steps. It concentrates on the notion of perceived quality. “Perceived quality refers to a consumer's judgment about a product's overall excellence”...

21 nov. 2006
doc

Global Logistics: Ikea's global supply chain model

Case study - 28 pages - Logistics

The decisions regarding the supply chain design highly depends of the kind of products or services a company is dealing with. Issues such as the sourcing location or the distribution method will be affected by a whole range of requirements given by the nature of the products. In the first part...

21 nov. 2006
doc

« EU loses a landmark sugar case at the WTO », by SAPA-AP & Blomberg, business Report, 29 April 2005 - publié le 21/11/2006

Essay - 9 pages - Management

Trading of agricultural products is on the increasing in the global market. In a quite a few countries (mainly third world countries), agriculture is the dominant sector of the economy and plays a very important role. To control the trade of agricultural products and to limit unfair practices,...

21 nov. 2006
doc

« EU loses a landmark sugar case at the WTO », by SAPA-AP & Blomberg, business Report, 29 April 2005

Essay - 9 pages - Management

The trade of agricultural products is increasing a lot all over the world. In many countries (mainly the poorest ones), agriculture is the dominant sector of the economy and plays a very important role. To control the trade of agricultural products and to limit unfair practices, international...

21 nov. 2006
doc

What skills does it take to "manage" cross-cultural M&A?

Essay - 13 pages - Business strategy

Mergers and acquisitions continue in spite of an alarming failure rate as they rarely manage to benefit the shareholders. Most completed takeovers damage one party: the company making the acquisition. Many studies conducted have reached similar conclusions: around 65% of takeovers harm the...