This document discusses consumer protection laws and the rights of consumers when making a purchase, including online transactions and product defects.
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[...] Subject Corrections A. The quantity requested is excessive. This may be a legitimate reason for refusing the sale. The wine merchant can refuse to sell all the bottles of champagne if he does not have them in stock. Highlighted Response : « He proposed to the merchant to buy all his champagne merchandise. B. The cashier refuses to accept Shelby's payment at the checkout because she wants to pay by bank check. However, refusing a payment method is not equivalent to refusing to sell, but if the payment methods are displayed in advance in the store, the sale becomes null. [...]
[...] He decides firmly to take his damaged product to the reception of the store. Yes ? No ? Justification: Commercial Practice deceptive by act Commercial Practice deceptive by omission Commercial Practice aggressive Create confusion with a good or service, a brand, in order to mislead the consumer Declare facts whose existence remains to be proven (Allegations) Misleading omission of information rich in content, which can also mislead the consumer When the repeated, insistent, or physical/mental coercion alters the freedom of choice in a significant way 1 Indicate the nature of the commercial practice prohibited by the Consumer Code Some examples of unfair commercial practices Commercial practice Misleading by action Aggressive A A salesperson pressures young couples to sign a vehicle sales contract. [...]
[...] Yes ? No ? Justification : C Sheldon addresses a tax attorney to take his rights to court against his neighbor who enters his garden to pick the fruits of his fruit trees. The attorney receives him, and decides to refuse to take the case to court. Yes ? No ? Justification : D Shaun on a wheelchair goes to a restaurant. He wants to dine with his friends. At the entrance, there are 2 stairs. The restaurateur refuses Shaun's access. Yes ? [...]
[...] The rights and obligations of the seller and the consumer SUBJECT 1 - Consumer Protection in Their Purchase Act 1 According to you, why is Shelsy dissatisfied? 2 Cite the different legal remedies for Shelsy? Shelsy places an online order on an e-commerce website. She buys a wall-mounted TV cabinet made of solid oak with 2 drawers. Designed in France and manufactured in Eastern Europe. After validating her cart, she receives her order 7 days later. During delivery, Shelsy accepts the order without verification, in the presence of the delivery person. [...]
[...] The restaurateur must allow people with disabilities to benefit from the same services as non-disabled people. He cannot therefore refuse to serve a client without a legitimate reason. In this case, we can therefore speak of discrimination against people with disabilities. Legal proceedings can be initiated, he will have to make reasonable adjustments. Highlighted Response : « Shaun in a wheelchair. E. Francis buys a product in a store. An item is damaged. The store is held liable to refund or replace the entire product due to hidden defects. Highlighted Response : « the table is cracked twice. [...]
