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25 juil. 2022

Customer Orientation

Course material - 3 pages - Marketing theories

The approach of customer orientation can be explained in companies that highly value and give their customers a lot of importance. Such companies are said to be customer oriented. According to Bhasin (2018), their marketing strategies get designed with their customers at the peak of their...

18 août 2014
doc

Current trends in united parcel service (UPS) system

Case study - 3 pages - Educational studies

In a globe that is constantly shifting towards digitalization and automation of delivery of goods and services, the value of delivery services cannot be overstated. It represents the future of the retail industry. The current social, demographic, workforce and economic trends show...

08 oct. 2015
doc

Information security system management for Swift Courier Company

Essay - 40 pages - Management

This paper focuses on the information security management of Swift Courier. Swift Courier is a relatively small company deals in courier services involving the delivery of various goods and services. The company is based in Abu Dhabi and has clients across the United Arab Emirates (UAE)....

13 juin 2013
doc

Economics and Social Policy: The Keynesian Perspective

Case study - 2 pages - Educational studies

At the onset of civilization, it has always been the aim of surviving societies to establish a kind of welfare state- one that is able to deliver the basic necessities and services to its inhabitants through various modes available. The delivery of services includes, but not is limited to,...

28 nov. 2008
doc

Soil erosion control

Essay - 6 pages - Ecology & environment

Soil erosion control in managed forests is undertaken, and best achieved, for two main reasons. The ?rst relates to soil protection for the sustainable productivity of the forest resource. The second relates to the protection of valuable water resources located in forested catchments. The...

30 déc. 2010
doc

Dominos pizza - Failures and key success factors

Case study - 8 pages - Management

With beginning of the year 1960, the pizza pie registered such an obsession in the USA that many specialized chains were created in order to answer the requests. The first Dominos Pizza opened in 1960 in the State of Michigan. In order to meet the needs of its customers, the students of the...

16 avril 2014
doc

Communication and media

Case study - 6 pages - Journalism

Communication is the process of exchanging information usually via a common system of symbols and "Communication studies" is the academic discipline which studies communication. Almost every university that has a journalism program also offers a distinct program often from the same...

21 oct. 2009
doc

Invasion of the body snatcher

Thesis - 3 pages - Philosophy

A doctor must make a moral decision. He works in a hospital and has five deathly ill patients to look after. Each patient needs one organ to stay alive. A pizza delivery man enters the hospital. The delivery man is an organ match for all of the patients who are desperate and in...

13 janv. 2014
doc

Personal development plan

Case study - 6 pages - Educational studies

Evaluation is important stages in the self-development cycle as it would assist me discover whether it is worth in the realization of my career goals and those of the organization (Pedler 2001). The requirements of my job as a spinal research coordinator involves the liaising and coordinating...

13 janv. 2014
doc

Relationship management at the workplace

Case study - 3 pages - Management

My organizational objective is to achieve a world leading centre of excellence in service delivery. Therefore, in having specific, measurable, achievable, relevant and timely objectives is important in assessing my personal development plan. Evaluating my areas for development will...

16 févr. 2011
doc

Analysis of the structure of the Ups company

Case study - 4 pages - Management

The UPS Company was founded in 1907, and is currently the leading express carrier and largest package delivery company. As a multinational company, it is currently active worldwide and employed 430 000 people (including 2,000 in France), has 147 000 vehicles and 500 planes. It is the ninth...

09 déc. 2010
doc

Strategic Analysis and Financial Results of Group TNT

Case study - 4 pages - Business strategy

TNT provides businesses and consumers a wide range of differentiated services in two sectors. First, the company offers its services in the area of mail through its TNT Post Company. The group also offers its services in the field of express delivery of parcels and documents via TNT...

23 mars 2011
doc

The management of the supply chain

Case study - 4 pages - Services marketing

A company involved in the field of childcare articles, caters to three different product families: - Large childcare (strollers, chairs, child seats etc.), small nursery (baby bottles, tableware, small toys etc.) and distribution of textile products. The distribution of textile products takes...

28 août 2014
doc

How ethical fundraising is ensured in your organization?

Case study - 4 pages - Educational studies

Catch22 is a national charity with an income of approximately £44m. It has a complex structure based around the local delivery of a range of different services and projects for young people that are not centrally funded, but are financed largely through contracting arrangements with...

13 nov. 2014
doc

Customer service improvement

Case study - 3 pages - Educational studies

Anacceptable standard of customer service policy is becoming a major component in various business organizations due to the increased completion and customer awareness. The standard policy is essential to the management, employees and the potential customers. They enable the management and...

12 déc. 2014
doc

DHL Express Competitive Advantages

Case study - 2 pages - Management

DHL Worldwide Express is a good example that helps illustrate the dynamics of the international air express industry and how the market is growing in the Middle East and Asia Pacific regions (Diego, 1999). It demonstrates how DHL and its competitors have embraced latest technologies, reviewed...

16 janv. 2009
doc

Alko

Essay - 6 pages - Business strategy

For the past few years, the profits of ALKO have shrunk because of a more active concurrence. Then, the board of directors of this company, which produces lighting fixtures, decided to hire Gary Fisher to try to find a solution to reduce the delivery costs. After having studied how the...

26 sept. 2007
ppt

Prenatal Care

Presentation - 45 pages - Medical studies

Prenatal care as we know it today is a relatively new development in medicine. It originated in Boston in the first decade of this century. Before that time, the patient who thought she was pregnant may have visited a physician for confirmation but did not visit again until delivery was...

12 mars 2009
doc

Ascendum Systems Pvt Ltd

Dissertation - 86 pages - Business strategy

India is poised to become a global IT superpower is not a revelation. Indians dominate the IT sector workforce, not only in US, but all over the world. In the last year or two, countries like Germany, France, and Japan have opened doors and are hiring hundreds of thousands of Indians in the IT...

20 mars 2009
doc

Future of the commodity markets in India

Dissertation - 30 pages - Finance

Commodity market in India till the last decade was not a major investment option as compared to the capital markets. The commodities market had its presence in the early 1960's, but later on the trading in the commodity markets was banned due to the scarcity of many commodities. The trading in...

01 avril 2009
doc

A closer look at Covansys with special reference to ITES sector in India

Dissertation - 100 pages - Management

Incorporated in 1985, Covansys Corporation is a global technology services company with a focus on industry-specific solutions, strategic outsourcing and integration services. It addresses the most challenging technology issues companies are facing through an onsite, offsite, offshore...

16 avril 2009
doc

The effectiveness of the training and development program conducted at EXL Service.com (I) Pvt Ltd

Dissertation - 43 pages - Business strategy

Indian companies are walking up to the challenges thrown in by the market economy. To survive in this highly competitive scenario, managers are being pressured to improve quality, increase productivity, cut down waste & eliminate inefficiency. The collective effort of the employer and the...

20 mai 2009
doc

Better in the health system to create unity of action between partners

Thesis - 5 pages - Medical studies

The pursuit of ambitious goals of quality, equity, relevance and cost-effectiveness in the delivery of health services requires a high degree of coordination between different actors on the board of health. However, the fragmentation of the health system, illustrated by the boundaries...

28 mai 2009
doc

An in-depth study on project development

Thesis - 20 pages - Computer science

A project is undertaken to meet specific needs and goals or problems. One most know what the problem is before it can be solved. The basis for a candidates system is recantation of need for improving an information system or a procedure. For example a supervisor may want to investigate the system...

14 oct. 2009
doc

The need of customer relationship management (CRM) to succeed in the world of business

Thesis - 26 pages - Business strategy

A woman once purchased a car, and several days before the scheduled delivery date, she got a call all from the sales manager at the dealership. Fearing the expected bad news about the potential delay in the delivery date, she answered the call with trepidation. To her surprise...

23 juin 2010
ppt

Segmentation for MCD: Service outputs

Presentation - 19 pages - Logistics

The new software made gave an option of speedier check out, nutrients & ingredients list, & a cumulative list of what has been purchased during an on-line shopping trip. In December 1998 Peapod started their 1st dedicated distribution center leading to a reduced delivery costs to...

06 août 2013
doc

Balancing work-family conflicts

Case study - 2 pages - Educational studies

At some point in our careers, we have all experienced something that is referred to as a “Work-Family Conflict.” The best way to describe this, and in the simplest terms, is that issues at home are taking a person's attention away from work or situations at work are taking a...

29 sept. 2010
doc

International Business Law

Essay - 10 pages - Business law

A buyer, who had previously ordered phones from a Company, recently ordered a batch of 2,500 phones from it at the price of 40/unit, for a total of 100,000, plus a fixed 500 shipping charge, for delivery to "CIF Miami." At the Buyer's request, the phones have the Buyer's logo...

29 sept. 2010
doc

Supply chain management assignment

Essay - 8 pages - Management

Identifying order winners and order qualifiers is a way to better integrate a company in its market allowing full potential and optimization of the way a product is built and delivered. In the case of Manufacturer of seats, we can see, as order winners, the quality and security the seats offer,...

23 mai 2008
doc

The merits and demerits of homeschooling

Essay - 3 pages - Educational studies

Among educators, child psychologists, and sociologists, the question of home schooling versus public schooling is one of the most controversial subjects of the last few decades. The problem is, however, that there is research supporting one—and only one—side of this argument....