Determining the efficacy of training programs by establishing an appropriate evaluation procedure at hotels
Thesis - 15 pages - Human resources
Human resource management is really the management of personnel at work. Different authorities have differently defined it. The essence of all definitions is that the personnel/human resource management is the science of planning, organizing and controlling the various operative functions of...
Operating a hotel efficiently
Thesis - 40 pages - Business strategy
The hotel industry is perhaps, one of the oldest commercial endeavors of the world. The first inns date back to the first century B.C., The inns of the biblical time offered a little more than a cot or bench at the corner of a room or a table. Most such establishments were no more than...
Strategic management with reference to BritCo Hotels
Thesis - 6 pages - Business strategy
Recent studies in the field of strategic management indicate that there is ? lack of knowledge on strategy implementation and therefore, the managers cannot achieve the set targets in order to implement ? strategic plan although they do have positive intention in order to execute the strategic...
Places and hotels in Jammu and Kashmir
Thesis - 13 pages - Social, moral & civic education
The paradise state of Jammu and Kashmir has two capitals; Srinagar is the summer capital and Jammu is the winter capital. In March, the secretariat starts to function from Srinagar. Similarly, in October, the secretariat moves to the winter capital Jammu. Jammu and Kashmir is the pride of India...
Investigating the market feasibility of a hotel
Thesis - 15 pages - Business strategy
Tourism is the act of travel for the purpose of recreation, and the provision of services for this act. A tourist is someone who travels at least eighty kilometers (fifty miles) from home for the purpose of recreation, as defined by the World Tourism Organization (a United Nations body). A more...
Examining the operational departments in a hotel
Thesis - 13 pages - Management
Tourism is a desirable human activity, deserving the praise and encouragement of people and government. The tourism industry stops not at just attracting people to a desired destination for vacation, but furthers its services by providing transport, accommodation, food, and entertainment to...
Understanding the problems faced by various departments in a hotel
Thesis - 21 pages - Business strategy
Tourism is one of the world's most important activities, involving millions of people, vast sum of money and generating employment in developing and industrialized countries. Tourism has become the 'World's first largest industry in recent years. It has the highest growth rate in...
Operational aspects of a hotel and an analysis of the problems encountered
Thesis - 27 pages - Business strategy
To understand tourism we can divide it into two parts or sections, namely the dynamic sector & the static sector; the dynamic sector is concerned with economic activities of the formation of community, motivation of demand and provision of transport. It involves the activities of tour operators,...
Hotels: A description various departments in a hotel
Thesis - 21 pages - Management
The term "tourism" originates from the word "tour" and denotes the willingness of a person for visiting a place away from one's own home because of reasons such as to spending leisure time, being on official duty, on medical grounds, etc. This willingness and interest of people in visiting...
Exploring the budgetary operations of a hotel
Thesis - 21 pages - Finance
World War II marked a milestone in the explosive use of service industry. There has been an impressive increase in personal spending in the last few decades. Individuals are spending a major chunk of their income on travel, restaurants, better quality health, education services, and leisure...
The emotional and psychological reader's response in "The Yellow Wallpaper" and "The Blue Hotel" - publié le 15/01/2009
Essay - 4 pages - Literature
"The Yellow Wall-paper" by Charlotte Perkins Gilman and "The Blue Hotel" by Stephen Crane are two short stories which, beyond the colour references in the title, try to develop certain psychological responses within the reader. I will attempt to show how through two different points of...
A brief look at the market feasibility of an intended hotel
Thesis - 5 pages - Business strategy
As per the definition of MANZINKER and KRAFT of Beam University, tourism is the sum of the phenomenon and relationship rising from the travel and stay of a non-resident so far as they do not lead to permanent residence and are not connected to any earning activity. Tourism today is one of the...
A brief look at the financial aspects of starting a hotel
Thesis - 17 pages - Finance
The word financial viability means to find out, whether it is financially viable to start a three star hotel as this project report is based on three star hotels. In simple words, financial viability is to find out whether starting a three star hotel is financially successful...
A look at the marketing mix for the proposed plan of building a hotel
Thesis - 5 pages - Services marketing
There are a lot of things that needs to be looked into when one proposes to start a hotel. There is the financial aspect where one needs to calculate and decide how much the venture will cost and what the best prices are in order to quote for the services rendered. There is also the...
The financial expenses of a hotel
Thesis - 10 pages - Finance
Cash includes Cash on Hand (House Banks), Demand Deposits, and Temporary Cash Investments. Temporary Cash Investments should be of demand nature or have maturities within 90 days at the time of purchase. Cash that is restricted formally for long-term purposes, such as property and equipment...
Conceptual framework of CRM in hotels
Thesis - 19 pages - Management
Until recent years, relationship management has been largely ignored by most industries outside the service sector. Classical marketing theory and practice has focused on customer acquisition rather than customer retention. However, due to the intrinsic nature of the service industry, customer...
Bahrain: Tourism and hotels
Thesis - 19 pages - Social, moral & civic education
The hotel industry is one of the oldest commercial endeavors in the world. The first inns were built way back in the 6th century B.C. and were a result of the urge to travel that happened after the invention of the “wheel". Husband-and-wife teams opened the earliest inns by...
A study on the kinds of departments that form a hotel
Tutorials/exercises - 33 pages - Business strategy
The past, present and perhaps the future of the hospitality industry are closely linked. Today's lodgings are a result of many centuries of social and cultural evolution. Comfortable, sanitary and lodging once was considered the exclusive privilege of the wealthy, but with the rise of industry...
An overview of the problems faced in managing a hotel
Thesis - 22 pages - Business strategy
The growth of modern hotel industry took place in the United States of America, beginning with the opening of the CITY HOTEL in New York in 1974. Some of the hotels of USA were built in this era. This period also saw the beginning of changing operations under the guidance of...
Retention of guest with reference to reservation system used by the front office of a hotel
Tutorials/exercises - 28 pages - Business strategy
The front office department is the nerve center of any hotel. It is the first view that the guest gets of the hotel and if this place does not create an impression on the guest, then nothing will. It is this department which welcomes the guest to the hotel and arranges for...
The services marketing management in a four star hotel: focus on Four Seasons - publié le 15/01/2009
Essay - 12 pages - Services marketing
Services' marketing, or third generation marketing, is one of the most significant preoccupations in the current business world. Indeed, services are more and more important in the developed countries' economy. It represents between 70 and 80% of GDP and of the workforce. This assessment is...
A study of the various departments in a hotel and the cooperation needed to run the hotel smoothly
Tutorials/exercises - 19 pages - Business strategy
A hotel is not just one department nor is it a place where things just happen. It is a collection of various departments working together to make the organization, as a whole, a success. What one must appreciate is the size of the hotels and what it takes to make them run smoothly....
Paul Auster, The Brooklyn Follies - Dream days at the hotel existence (Chap. 19) - "A steep dirt road" and "except having children"
Text commentary - 1 pages - Literature
What we have here is an extract from the novel The Brooklyn Follies, written by Paul Auster and published in 2005. Earlier in the novel, we discovered the main character, Nathan Glass, a sixty year old man in remission from cancer. He was looking for a quiet place to die. However, after a moment...
Classification of hotels
Thesis - 6 pages - Business strategy
A hotel is defined by British law as the place where a bona fide traveler can receive food and shelter, provided he is in a position to pay for it and he is in a fit condition to be received. Hence, a hotel must provide food and shelter and has, in turn, the right to refuse if the...
The 5 star hotel industry in India
Thesis - 6 pages - Business strategy
The Indian hotel industry has been in the limelight during the past three years. It went through a bad phase during the period 1997 to 2002. Varied reasons led to the poor performance of the hotel companies during this period, with the major being the nuclear tests carried out by...
An overview of the departments in hotel/hospitality industry
Thesis - 15 pages - Management
In today's shrinking world fast moving airlines, Passenger-ship, trains, buses and automobiles carry travelers all over the world on extra pleasure or business trips. This traveler requires food, lodging and service of good standards at a reasonable price. Hotel management today is...
The Hilton Hotel Corporation
Case study - 3 pages - Management
Hilton Hotels Corporation is recognized around the world as a prominent lodging hospitality company, offering guest and customers the finest accommodations, services, amenities and value for business and leisure. Hilton is a brand of the Hilton Hotels Corporation and is one of the...
Peru Hotel: A multiple level negotiation or how to fight for $1.5 per night
Case study - 18 pages - Business strategy
This story happened this summer. We were seven people, working as relief workers in Peru for a period of two months. We had been in Peru for 10 days. After arriving in Lima, we went to Huancayo, the first city where we studied different projects to invest money in. After one week, we travelled to...
The services marketing management in a four star hotel: focus on Four Seasons
Case study - 18 pages - Tourism marketing
Services' marketing, or third generation marketing, is one of the most significant preoccupations in the current business world. Indeed, services are more and more important in the developed countries' economy. It represents between 70 and 80% of GDP and of the workforce. This assessment is...
The emotional and psychological reader's response in "The Yellow Wallpaper" and "The Blue Hotel"
Book review - 4 pages - Literature
"The Yellow Wall-paper" by Charlotte Perkins Gilman and "The Blue Hotel" by Stephen Crane are two short stories which, beyond the colour references in the title, try to develop certain psychological responses within the reader. I will attempt to show how through two different points of...
