Abstract
-A leading roaster and retailer of coffee in the world"
-in 1972
-16,000 locations
-50 countries
-Working environment and culture is family oriented
-Employees
-Highly trained on each steps of the processes.
-Training programs teach them.
Staff-Customers Contacts: - Taking the order
- Give the drink
- Cleaning tables
Starbucks mission:
"Our Customers:
When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers— even if just for a few moments. Sure, it starts with the promise of a perfectly made beverage, but our work goes far beyond that. It's really about human connection."
