Abstract
This written report sets out a situation, its analysis and a discussion of the strengths and weaknesses of each of the three options, with quantitative and qualitative support. The aim is to choose an option that the team leader would recommend.
Extract
[...] Allowing employees to go into the field would also be a great source of learning. Indeed, a store manager would be able to share his knowledge with employees to make them more passionate with customers. Delegating knowledge also allows a better circulation of information and a saving of time in terms of decision-making. However, this is the most expensive option of the three proposed. This solution would also be very limited and reserved for a few privileged employees. This option does not allow the company to generate a profit . [...]
[...] Welcome to the coffeehouse: A team accounting challenge This written report sets out a situation, its analysis and a discussion of the strengths and weaknesses of each of the three options, with quantitative and qualitative support. The aim is to choose an option that the team leader would recommend. First option: Creating a professional Barista program is a solution that has many advantages. Indeed, it should be noted that there are more barista job offers than there are demands. Setting up a reward and management program for the best baristas is a good source of team motivation but also of employee loyalty. [...]
[...] This solution, from my point of view, does not answer the problem but can be kept in mind for the future, if the returns are quite high and funds can be released for such a mission. Conclusion: In conclusion, the second option is the most appropriate. It makes it possible to reach all employees, at a lower cost, while offering a new feature for external consumers to improve the brand image. The other two options can be kept for the next few years to energize and motivate the teams. [...]
[...] This activity can federate teams by not discriminating them, with the allocation of training budgets according to the status of the employee. In addition, it can be a good communication and marketing move. Once the on-site cuppings and classes are well established, it can be easy to open it to the general public. This would make the brand known but also strengthen its image. These tastings and training sessions could be charged for and generate additional income for the company. [...]
