Abstract
Thomas Cook UK had transformed its business processes in order to improve the profitability and minimize losses. The Thomas Cook management team developed a program to reduce costs and improve the margins and integrate operations. Behind this real case, I will go deeply into the IT consulting work. This paper follows a methodological approach of solving problems and at the same time understands the base of the Business Process Outsourcing - more accurately by the transformational outsourcing process. The paper also explains the relationship between Business Strategy and IT, more accurately how can two different logical paths be combined and managed in order to increase results of a company. But limiting the issue, for this kind of case, will decrease the accuracy degree. That is why; I am going to develop different approaches like Business Modeling, Business Process Re-engineering, Business Outsourcing, Business Process Management and finally, the application integration. Because all these business approaches are quite important to analyze the case.
