"Improve patient care and staff satisfaction in high-pressure healthcare environments. Discover how Agile methodology, standardized protocols, and enhanced collaboration with emergency services can optimize clinical processes, reduce wait times, and increase quality of care. Learn how reevaluating the role of coordinating registered nurses and implementing effective admission management systems can transform your healthcare unit's efficiency and patient outcomes."
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[...] S. (2007). An integrative review of tangible outcomes associated with geriatric telepsychiatry use. BMC Health Services Research Article 31. https://doi.org/10.1186/1472-6963-7-31 ? Hartmann, F., & Zaki, Y. (2020). Agile and lean leadership in a VUCA world. In Y. Zaki & F. Hartmann (Eds.), Agile and Lean Management in a VUCA World (pp. 69-85). Springer. https://doi.org/10.1007/978-3-031-13658-0_5 ? QRP International. (n.d.). [...]
[...] This methodology is particularly used in project management to bring flexibility and reactivity. The principles of Agile can be applied in the context of managing a healthcare unit to improve adaptability and reactivity to changes, here in my unit. Constant collaboration with stakeholders is vital in an establishment like mine. Continuously involving staff members, patients, and all stakeholders such as emergency services in the decision-making process ensures that implemented solutions meet real needs. Furthermore, reactivity to changes is crucial for a hospital organization. [...]
[...] Theory of Contingency [Article]. Observatoire du Management. [...]
[...] This measure will have the consequence of allowing ID coordinators and nurses to focus more on patient care. Finally, I will offer ongoing training to the entire hospital staff to prepare them to manage both administrative and clinical aspects efficiently. Learning is all the more essential when we are faced with managing holistic situations in a complex environment. To help us achieve this goal of countering its negative aspects, we can draw inspiration from Kurt Lewin's theory on different leadership styles. [...]
[...] This necessary collaboration adds a dimension of complexity to the admission management. The first negative impact is that coordination with the emergency department can lead to delays and inefficiencies in the admission process. The second negative aspect concerns the risk of errors, particularly the communication errors between units. These errors can be fatal since they lead to incorrect admissions and critical information gaps. To resolve the collaboration problems with the emergency department, I took the initiative to use the Whys' method. 1 - Why is collaboration with the emergency department necessary? [...]
