Abstract
As workforces become increasingly multicultural and businesses continue to expand overseas, the homogenous workforce has become a thing of the past. Managers today have to ensure that they are understanding and being understood across cultural boundaries. This situation implies that managers develop the skills necessary for effective cross-cultural interactions and daily operations in foreign subsidiaries. Moreover, domestic managers also need intercultural management skills because of increasing diversity in their own countries. Managers face such situations on a continuous basis, and they need to empower themselves with the various facets of managerial techniques. This paper will present the impact of the culture on the different roles of a manger such as: motivation, leadership, communication, negotiation and decision making. Then, we will discuss how to manage an intercultural workforce and avoid these cultural issues. Finally, we will study two intercultural management models, the Chinese and the French one, in order to anticipate how to effectively manage workforce in these countries and avoid cultural clashes.
