Discover the key aspects of a receptionist internship at a campsite, including tenant management, administrative tasks, and customer service skills.
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[...] Receptionist Training within a Campsite During my internship, I worked at the reception of a campsite. My main role consisted of managing the arrivals and departures of tenants. Description of Missions In concrete terms, I was in direct contact with the tenants. Upon their arrival, before 4pm, I handed them the keys as well as the necessary documents and information for their stay. I also took care of the regularization of the fees, including the deposit. At departure, before 10am, I collected the keys and closed their file. [...]
[...] Constraints and Levers To succeed in these interventions, it was necessary to master the reservation software, but also to prepare in advance the tenant files in order to gain efficiency and fluidify their welcome. Personal Balance This internship allowed me to develop my relational skills, as I was in permanent contact with the public. I learned to be organized and rigorous in administrative management, and I especially reinforced my ability to adapt to different client profiles. This experience gave me more confidence in myself, particularly in my way of communicating and responding to the needs of users. [...]
