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[...] This unity is based on trust, mutual respect, and a culture of assistance that must be continuously supported by the manager. Airbnb, with its dispersed teams, can promote this culture of cooperation through internal strategies, regular meetings, and team-building initiatives. In France, territorial proximity can foster cohesion, while at the international level, it develops through digitization and multilingual internal communities. Another essential element for success is the definition of common objectives clears. It is not enough to solicit a team to increase sales. [...]
[...] This operational approach, which is both targeted and adaptable, gives Airbnb the opportunity to optimize the efficiency of its teams while taking into account the economic and cultural specifics of each region. Dashboard Q4. How to develop leadership to achieve business objectives? What are the 7 leadership styles? Which of these styles are the most suitable for managing a commercial team? To develop leadership, it is essential to understand oneself as a leader: strengths, weaknesses, and influence on others. This involves demonstrating emotional intelligence, knowing how to listen, interpreting meaning, and managing tensions. A leader also acts as a facilitator. [...]
[...] (2021). How to Well Manage Your Commercial Team in 7 Key Steps. FED Group. https://www.fed-group.fr/fed-business/conseils/bien-manager-son-equipe-commerciale-en-7-etapes-cles Lee, E. (2021). Different leadership styles. CPD Online. https://cpdonline.co.uk/knowledge-base/business/different-leadership-styles/ Perraudin, D. (2025). [...]
[...] He rarely consults his team and makes most decisions unilaterally. Affiliative leadership relies on the establishment of powerful emotional bonds within the team. It promotes unity, stimulates community well-being, and facilitates the strengthening of relationships in delicate situations or following conflict phases. Democratic leadership, on the other hand, closely engages team members in the decision-making process. This style encourages participation, creativity, and a sense of belonging, although it may occasionally hinder the speed of action in contexts where speed is crucial. [...]
[...] Thus, the leader occupies a crucial position in this team development process. They must indeed receive training and train their team on a regular basis; value and provide individual, collective, official or unofficial positive feedback to employees. Airbnb can implement HR strategies focused on quality of life at work (partial telecommuting, flexible hours, etc.) to strengthen employee engagement and retention. Q3. How to monitor the performance of the commercial team? Which performance and follow-up indicators are relevant to implement through a dashboard? [...]
