Managing an integrated supply chain: report on site visit Lyon Terminal - publié le 12/05/2009
Thesis - 7 pages - Management
Lyon Terminal is a public limited company and specializes in port handling and heavy lifts, which was created in 1993 and located at the port of Lyon, Edouard Herriot. It is a subsidiary of Compagnie Nationale du Rhône (CNR) who owns 64.08% of the share capital. And it is also owned by the other...
Examine critically the advantages of a culturally diverse workplace in a global business world: Essay - published: 12/05/2009
Thesis - 7 pages - Management
Today the business world is becoming global. The interaction between countries and ventures, all around the world. Multinational companies have never been this important or powerful. Because of the augmentation of the interaction between different nationalities different cultures, people are...
Inter cultural management - published: 11/05/2009
Thesis - 6 pages - Management
In the early 19th century, China was emerging as a new major economic power on the world stage. In 2006, her GDP made her the 4th largest economy in the world. Since the late 1970's, China has made the modernization of its economy the No.1 priority. She has gradually abandoned the plan for...
Impact of effective leadership in an organization
Thesis - 46 pages - Management
The success or failure of managers depends on their leadership qualities. They can be successful leaders by helping subordinates to find solutions to their problems. Managers are involved with bringing together resources, developing strategies, organizing and controlling activities in to order to...
Changes in operations management and their implications - published: 09/05/2009
Thesis - 6 pages - Management
Most Economy books define manufacturing as the past of Operations management. O.C Ferrell, Professor at the Colorado Sate University explains that this is due to the fact that operations management at first was only concerned with the production of physical goods. He also defines manufacturing as...
The importance of CRM in the insurance sector
Thesis - 4 pages - Management
Customer Relationship Management (CRM) has now acquired a prominent place in all the business write-ups, articles and business strategy books. We can see a lot many companies investing very huge amounts to implement an effective CRM device. In today's world, where the competition in the...
What should advertisers do to make online advertising more engaging to consumers? - published: 07/05/2009
Thesis - 3 pages - Management
Internet offers a wide range of possibilities. This overview of the different tools that advertisers can use shows how much Internet is opening to a new world of communication.But Internet has also generated an historical revolution concerning relationships between brands and consumers. In fact,...
The customer relationship management method in the company "Propriétés Privées" - published: 07/05/2009
Thesis - 5 pages - Management
I currently work in a real-estate agency in Nantes. This agency is called Propriétés Privées and I am in charge of the international marketing and communication of the company. I have been working for this company for 2 reasons. First of all, Propriétés Privées is a real-estate agency, and I have...
International management: McDonald's - publié le 07/05/2009
Thesis - 9 pages - Management
McDonald's is a multinational company present in 121 countries. The company owns more than 30,000 franchises of fast food restaurants. The company also heads other brands of restaurants, as “Aroma Café,” “Boston Market,” “Chipotle Mexican Grill,” “Donatos...
Literature review: Customer relationship management (CRM) - published: 07/05/2009
Thesis - 3 pages - Management
Customer relationship management has been defined in many ways. Metagroep defines CRM as ‘the automation of horizontally integrated business processes involving front office customer contact points (marketing, sales, service and support) via multiple, interconnected delivery channels'. (Ed...
Knowledge in organizations: What is a community of practice? - published: 07/05/2009
Thesis - 4 pages - Management
This report presents you the concept of a community of practice. Normally the term community of practice in reduced to CoP and this term was created by Jean Lave and Etienne Wenger in 1991. Now to understand this notion, we should understand the fathers of this notion. Jean Lave is a social...
A study on the various approaches to job evaluation
Thesis - 7 pages - Management
The definition for Job evaluation is “any method ranking the relative worth of jobs, which can then be used as a basis for a remuneration system”. It is the systematic process of establishing the relative worth of jobs within an organization. The exercise involves placing jobs at their...
The market competitors of broadband services and their performance in the markets in India: HCL Infinet ISP
Thesis - 18 pages - Management
HCL Infinet ISP is the Internet Infrastructure initiative of the HCL group, India's premier information technology group. Through the pioneering presence of the HCL group companies and the vast experience of the markets, HCL Infinet has propelled itself to the path of “Total Technology...
An analysis and study on stress management and its implementation
Thesis - 20 pages - Management
Only recently has stress been seen as a contributory factor to the productivity and health costs of companies and countries. As studies of stress-related illnesses and deaths show, stress imposes a high cost on individual health and well-being as well as organizational productivity. There are...
360-Degree performance appraisals: An overview
Thesis - 8 pages - Management
Performance Appraisals is “the systematic, periodic and an impartial rating of an employee's excellence in the matters pertaining to his present job and his potential for a better job ." Performance appraisal is therefore the process of obtaining, analyzing, and recording information about...
Management information system
Thesis - 12 pages - Management
The plethora of Information in today's world, makes it imperative for us to depend on Management Information System, as the socio-technical tool to handle the overloading of Information and take decisions in a quick manner. The project work is done with the intention of studying the Management...
Information technology and strategic management
Thesis - 23 pages - Management
Strategic management is defined as “the set of decisions and actions resulting in formulation and implementation of strategies designed to achieve the objectives of an organization”. The formality of strategic Management systems vary widely among companies. Formality refers to the...
Kaizen: The key to Japan's competitive success
Thesis - 9 pages - Management
The term "Kaizen" is a combination of two Japanese words "Kai" meaning "change" and "zen" meaning "good," and evolves from the ancient Japanese philosophy of actions that lead to sustainable benefits for the society as a whole rather than one particular individual, or actions that benefit...
Telecommuting: The future of work
Thesis - 9 pages - Management
Telecommuting is synonymous with the Work-from-Home concept, wherein the employee, instead of physically commuting between home and the workplace rather works from home and connects with the office via channels of communication such as telephone, internet, Voice over IP, videoconferencing,...
Sales and channel management at Larsen and Toubro Limited
Thesis - 23 pages - Management
Larsen & Toubro Limited is India's largest engineering and construction conglomerate with additional interests in electrical, electronics and IT. A strong customer-focus approach and constant quest for top-class quality have enabled L&T to attain and sustain leadership position over 6...
Job satisfaction at the Indian Oil Corporation Limited's refineries division
Thesis - 25 pages - Management
Indian Oil Corporation Ltd. (Indian Oil) was formed in 1964 through the merger of Indian Oil Company Ltd. (Estd. 1959) and Indian Refineries Ltd. (Estd. 1958). It is currently India's largest company by sales with a turnover of Rs. 1, 83,204 crore (US $ 41 billion) and profits of Rs. 4,915 crore...
Customer relationship management in banks
Thesis - 25 pages - Management
Customer Relationship Management (CRM) is at the core of any customer-focused business strategy and includes the people, processes and technology questions associated with marketing, sales and service. Simply stated, CRM is about finding, getting and retaining customers. The aim of these systems...
The management of change in midwifery practice
Thesis - 7 pages - Management
From relatively small initiatives in midwifery care, such as changes in shift rotas or new systems in record keeping, to major changes such as the introduction of midwifery-led beds or the “Team approach” continuous change has become an inherent part of professional lives. Whether it is...
Management of change: Water births
Thesis - 6 pages - Management
This assignment will aim to discuss the implementation of water births as an area of change within the midwifery profession. The subject of water births as been chosen for this assignment, following discussion within local practice and the controversial views of birthing pools that midwives seem...
Critical evaluation concerning the belief that Japanese forms of operations management are inappropriate to Western organizations
Thesis - 5 pages - Management
I would like to start by pointing out that I strongly disagree with the statement above. In this essay, I am going to give evidence to support my view. I will define some major Japanese forms of operations management and discuss their advantages and disadvantages to organizations in order to give...
How relevant are Fayol's ideas on managing groups and individuals in today's business world?
Thesis - 5 pages - Management
Almost 90 years after Fayol published his most studied work, Administration Industrielle et Generale, the field of management appears to be undecided on its relevance. The great advances in all aspects of commercial enterprise, which have occurred since 1916, have taught us many things. Just how...
For what reasons might MNEs cooperate with each other? What barriers are there to successful cooperation?
Thesis - 5 pages - Management
‘In a complex, uncertain world filled with dangerous opponents, it is best not to go it alone', (Ohmae, 1989). As globalization leads the world forward, national boundaries diminish and competition increases from less industrialized nations it becomes more and more difficult for firms to...
Porter and Tapscott Polemics - Are there new business objectives and methods to achieve them?
Thesis - 6 pages - Management
The tremendous growth of the information and communications technologies (ICT) and its deep penetration in all areas of human activities, is profoundly reshaping the economic, societal and private life landscape of the world of today. The issue of the Internet was actually the core reason for a...
Conceptual framework of CRM in hotels
Thesis - 19 pages - Management
Until recent years, relationship management has been largely ignored by most industries outside the service sector. Classical marketing theory and practice has focused on customer acquisition rather than customer retention. However, due to the intrinsic nature of the service industry, customer...
An assessment of the importance of cultural diversity within global organizations
Thesis - 8 pages - Management
In order to counter the arguments put forward by Palich and Gomez-Mejia regarding cultural diversity it is important to define the main issues in the debate. In order to address the issues, it is essential to begin by defining what is meant by culture in this context. On establishing what is...
