Improving Quality of Care in Multicultural Healthcare Teams
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Multicultural Healthcare Teams, Quality of Care, Cultural Diversity, Intercultural Leadership, Healthcare Management, Patient Satisfaction, Cultural Mediation
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Abstract
This document reviews the impact of multiculturalism on healthcare teams and provides recommendations for improving the quality of care in diverse cultural settings.
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[...] The managers interviewed unanimously recognized the impact of cultural differences on care and professional practices. Some caregivers directly associate the cultural origins of their team members with specific skills or distinct approaches to care. The cultural diversity within their teams, distinguishing caregivers based on their cultural affiliation (European, African, Maghrebi, etc.) (Reseaux Sante, Soins & Spiritualites, n.d.). In the practice of geriatric care, two specific elements are particularly influenced by this diversity: direct practice with residents and proxemics (the management of space and physical proximity with patients). [...]
[...] Intercultural leadership is a mindset and commitment to building a brighter, more inclusive future. Retrieved from Center for rural Affairs: https://www.cfra.org/blog/intercultural-leadership-mindset-and-commitment-building-brighter-more-inclusive-future#:~:text=Intercultural leadership enriches our communities,valued and empowered to contribute. World Health Organization (undated). Quality of Care. Consulted on August on https://www.who.int/fr/health-topics/quality-of-care#tab=tab_1 MOUGIN, G. (2020). The Impact of Culture on the Caregiver-Patient Relationship. Reseaux Sante, Soins & Spiritualites. (n.d.). Multiculturalism? Retrieved from Reseaux Santé, Soins & Spiritualités: https://www.resspir.org/outils-pratiques/multiculturalite#:~:text=FROM%20MULTICULTURALISM%20TO%20CULTURAL%20DIVERSITY,%20of%20people%20from%20different%20cultures. Top Formation. ( 17). [...]
[...] These interventions can help improve the quality of care by eliminating culture-related aggression. Finally, many additional research areas exist to deepen our knowledge on the subject. For example, it would be interesting to see how frontier neuroscience interventions can better support multicultural teams or how intercultural training can influence patient outcomes or job satisfaction. References BISSESSUR, V. (2017). Cultural diversity of caregiving teams: a new management challenge. Ile de France: Institute of Health Care Management Training. HALF, R. ( methods for better conflict management at work. [...]
[...] Health Management - How to Effectively Manage a Multicultural Healthcare Team and Ensure Quality Care? Literature Review Introduction Multiculturalism in healthcare teams is an increasingly critical issue for contemporary healthcare systems striving to adequately address the growing linguistic, cultural, and ethnic diversity of patients. The ease of global travel and access to employment for qualified workers from all corners of the world has led to an increase in the professional ethos of healthcare employees. The association between healthcare service utilization and desired health outcomes is considered the quality of healthcare (World Health Organization n.d.; Haute Autorité de Santé 2022; Institute of Medicine of the United States, 2001). [...]
[...] The challenges of intercultural communication. Retrieved from https://www.topformation.fr/guide/articles/interculturalite-communication-interculturelle-11979 Uysal, A. (2010). Cultural differences and their impact on the caregiver-patient relationship. Fribourg. [...]
