Stock management, organizational culture, group dynamics, individual behavior, logistics, sales-driven company, supply chain coordination, inventory control
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Abstract
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Abstract
Analysis of stock management problems at ZYX Diffusion using a three-level method, examining individual, group, and organizational factors.
Extract
[...] The Logistics Manager's role is to ensure effective management of supplies and stocks. However, his limited influence over the CEO and the operational difficulties of his Department prevent him from implementing a proactive strategy to improve coordination with salespeople. The Logistics Department, on the other hand, often finds itself in a disadvantageous position compared to the Sales Department due to problems with stock data reliability and a lack of flexibility. On the other hand, the Administrative and Financial Director occupies a marginal position and has little influence on strategic decisions, the company being primarily focused on sales. [...]
[...] But, His paternalistic management method (he runs his company like a family, with laxness on performance requirements) and his lack of follow-up on objectives make it difficult to find an effective solution. The Commercial Director's goal is to maintain his influence over the CEO and preserve his attractive salary. He places great importance on sales and major clients, frequently neglecting collaboration with the Logistics Department to manage end-of-series stock. Due to their sales and high bonuses, salespeople tend to overlook the importance of coordinating with logistics to reduce old stock. [...]
[...] Due to his influence on the CEO, this commercial manager prefers a short-term approach, which exacerbates the coordination difficulties. On the other hand, given his low influence on the CEO, the The logistics manager chooses a cautious strategy to avoid problems and criticism from the latter. He refuses to make significant changes to improve the flexibility of the merchandise flows, which further aggravates the stock problems and reduces the operational efficiency of his service. Group level At the group level, the relationships within the ZYX Diffusion Management Committee are characterized by a lack of collaboration and communication. [...]
[...] The distance and lack of cooperation in exchanges between the Commercial Director and the Logistics Manager exacerbate the difficulties of coordinating activities. Due to his lack of influence, the DThe Administrative and Financial Director is unable to bring the required management rigor to balance the decisions made. [...]
