Lean Digital, Food Retail, Operational Excellence, Supply Chain Management, Customer Engagement, Digital Technologies, Agri-food Sector, Inventory Management, Just-in-Time Manufacturing
Explore the role of lean digital in the food retail sector, its contributions, risks, and limitations, and how it impacts operational excellence.
[...] The market share of food retail in France for the 12 weeks ending October 2023. E. Leclerc holds the largest market share with 23.9 percent, followed by Carrefour with a market share of 19.6 percent. the digital market This market is developing more and more in France. In 2022, it represented more than 60 billion euros and experienced a growth of 7.5%, revealed a study by Numeum. Several sectors are involved, such as medicine, aviation, robotics, but also the agri-food sector. [...]
[...] Human Risks Lean Digital requires a better consideration of the company's human capital, from training to workplace design. It promotes team development by providing innovative tools. The adoption of just-in-time manufacturing processes requires a change among employees to more efficient production processes to ensure the production of quality products. This can be risky if employees reject the new methods. what are the limits of its practices? Software failures The regular updates Today, automated cash machines are not 100% effective tools since they always need human assistance in case of errors, bugs, or simply for product control. [...]
[...] Companies have the possibility of collecting detailed customer information, their purchasing behavior, consumption trends, needs, etc. II) the contributions, risks, and limitations of digital lean what does digital lean bring to the food retail sector? Customer Autonomy Increased Customer Engagement Real-time Customer Comments What risks do large retailers face by using more digital technologies? Economic Risks There is a risk of overemphasizing cost reduction at the expense of quality or reliability. A very Lean system can be vulnerable to unexpected spikes in customer demand or supply chain disruptions. [...]
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