Abstract
What difficulties do the cultural differences cause in enterprise management, and how can firms cope with these difficulties and reap benefits from cultural diversity? Intercultural management aims at improving intercultural interactions at work. These improvements are valued thanks to the technical and economic performance of multicultural teams, but the subjective experience is also important. Intercultural management consists in building articulations between people who have different cultures to play down the negative consequences of cultural differences and benefit from the resources offered by each culture. Intercultural management is also the study and the management of the international exchange of management tools. In fact, management tools are not universal and objective. They spread a specific conception of the company, so much so that there are as many tools as enterprises. Intercultural management must adapt modalities to localities, and make sure that the tools are understood and well-used by the people concerned.
