Air France HR Strategic Analysis

Extract

[...] She also emphasizes the need for strengthened proximity management, less focused on control and more on listening and accompaniment. The flight deck crew must become a human leader again, not just a simple relay of procedures. » - Reconciling economic performance and individual recognition From a managerial perspective, she notes that the efforts required of flight personnel in a context of high budgetary constraints are not always compensated by sufficient recognition. This generates growing frustration, particularly among experienced cabin crew. [...]

[...] Several reports have reached her, evoking a growing sense of unease linked to the contradiction between personal commitment to ecological transition and the daily exercise of a profession heavily emitting CO2?. In 2024, she was directly solicited by at least four young co-pilots, recently recruited, who expressed a deep ethical disalignment with their function, going so far as to resign for two of them. She confides: « This is not a classic trade union demand, it's an existential questioning. These young people are trained, committed, brilliant . [...]

[...] The company is today seeking to reconcile operational excellence and new societal expectations, particularly in terms of quality of life at work. By establishing concrete support devices for psychological well-being, setting up well-being referents on each base, or opening mobility bridges for navigating personnel in reconversion, Madame C.M acts on one of the retention axes identified as priorities in the HR group plan: securing career paths and limiting turnover." turn-over on high-pressure jobs. Her role in social dialogue management is also strategic. Air France relies on a constant balance between economic performance and social stability. [...]

[...] She is also involved in recruitment campaigns. In 2022, Air France recruited 600 PNC and 120 co-pilots. She participates in the development of job descriptions, supervises the implementation of selection tests, and ensures the follow-up of the integration of new recruits. Particular attention is paid to diversity, with a stated goal of 40% of women among the new promotions of pilots by 2027. The supervision of training and regulatory compliance The entire flight crew is subject to obligations to maintain their skills. [...]

[...] She is today a key interlocutor for the operational directions and regularly participates in the HR performance reviews at the COMEX level. 2. The explanation of the HR manager's missions and objectives The function of Madame C.M, situated at the crossroads of human, operational, social and strategic issues, makes her a key player in the proper functioning of the company. Her global objective is to ensure the availability, competence, motivation and stability of this sometimes highly qualified and strictly regulated population. [...]