Abstract
Logistics management is "that part of the supply chain process that plans, implements and controls the efficient, effective flow and storage of goods, services and related information from the point of origin to the point of consumption in order to meet customers' requirements". This definition is relevant both within a company and as part of humanitarian relief operations. Indeed, "at the heart of any international operation is the establishment and management of an emergency supply chain." First, we will discuss the similarities and differences between humanitarian and commercial logistics. Then, focusing on the proposed case, we will emphasize the key problem areas before recommending solutions and analyzing their impacts. Our comparison between commercial and humanitarian logistics is based on the figure in appendix 1a, which illustrates all the activities included within logistics management. By focusing successively on each activity, we will emphasize the similarities and the differences between both logistics.
