Abstract
The long-term survival of any company is dependent on its ability to generate and exploit innovative ideas, bringing to market those products or services that differentiate it from its rivals. While most companies may dismiss this statement as something of a truism, only a few take proactive measures to ensure that every employee has both the means and the will to help the organisation realise its potential. Knowledge management is crucial for contemporary organizations including technology consultancy firms. Within the extent of the latter, knowledge management is a practice of combining the knowledge capture and sharing in order to follow business strategy. Technology consulting firms use the knowledge to reach two major objective: to transfer best practice of business activities to all levels of the organization and to make a direct connection between an organization's intellectual assets — both explicit and tacit — and positive business results.
