Abstract
As part of the Business to Business project, a team comprising Nicholas Dawson, Arnaud le Floch and
Rouh Rouh Tan Tan decided to conduct an in-depth business study concerning a leading European waste
management company: Veolia Environmental Services. Following the aftermath of "An Inconvenient Truth", this industrial sector was primarily chosen to reinforce our deepening concern over the environment and the "knock" on "contribution to global warming". In recent years many Western European countries have enacted laws and made strong efforts to change the
consumer's mindset to stimulate recycling in order to reduce the alarming growth rate of waste throughput.
Furthermore, environmental issues are becoming increasingly critical concerns within the waste
operations management arena. Thus, because the above company is a major player in this industry which
continues to strive to respond to ever pressing environmental issues and to understand the specific
processes within this business profile.
