Association logisticians: ASLOG
Case study - 3 pages - Services marketing
Supply chain management talks about the inter-firm relations and global view of the logistics of the company and also its suppliers and customers. The main focus is customer satisfaction, supplier capacity, and customer and distribution networks. It is differentiated between customer...
Research Critique: Meta-Analysis of Nurses' Job Satisfaction
Case study - 2 pages - Educational studies
Job satisfaction in nursing poses a critical challenge to healthcare institutions since the cost of labor is high, and shortages are common. The supplies are not sufficient to meet the requirements as the nurses' demands increase. As projected by the Bureau of Labor statistics (2005),...
An overview of job satisfaction theories
Case study - 12 pages - Economy general
The relationship between man and work has always attracted the attention of philosophers, scientists and novelists. A major part of man's life is spent at work. Work is a social reality and social expectation to which men seem to confirm. It not only provides status to the individual but also...
Are customer's management softwares and quality customer service key elements to gain customer's satisfaction and build loyalty?
Thesis - 24 pages - Management
Nowadays, companies possess lot of tools in order to gain customer's satisfaction and build loyalty. They understood that they have to focus on customers in order to increase profit more than before. Indeed, by focusing on customer's satisfaction they build loyalty and a long-term...
Concepts of job satisfaction
Thesis - 8 pages - Human resources
Job satisfaction refers to an individual's general attitude towards his or her job. A person with a high level of job satisfaction holds a positive attitude towards his job. While a person is who is dissatisfied with his assignments hold a negative attitude. Job satisfaction...
Basic concepts of job satisfaction
Thesis - 5 pages - Human resources
Job satisfaction is a set of favorable or unfavorable feelings and emotions with which employees view their work. Job satisfaction is an effective attitude - a feeling of relative like or dislike toward something. The term job satisfaction not only covers the...
Measuring customer satisfaction in industrial markets
Thesis - 8 pages - Management
Customer satisfaction is a fundamental concept of marketing that has been the source of many studies in the consumer market. Measuring customer satisfaction is a process that is now well assimilated and widely used by companies in B to B transactions. The question arises about the...
Analysis of satisfaction of the air passengers
Case study - 2 pages - Services marketing
The survey is a very useful tool which adapts to multiple objectives. Whether one wants to evaluate one's services, or wants to conduct a survey or a vox populi, in order to study the expectations of customers, this document will be a very good basis for creating satisfaction surveys....
Satisfaction survey with practitioners of a fitness center
Thesis - 6 pages - Business strategy
We decided to study the motivation of practitioners in a fitness club. After a first draft of our questions was presented to Ms. LEFEVRE, we realized that they were centered on the satisfaction of practitioners. We reiterated our request as our interests and ideas were more related to the...
A Study on customer satisfaction towards Cipla products
Market study - 40 pages - Business strategy
Satisfaction is an important element in the evaluation stage. Satisfaction refers to the buyer's state of being adequately rewarded in a buying situation for the sacrifice he has made. Once the customers purchase and use the product they may then either be satisfy or dissatisfied....
Assessing and improving customer satisfaction
Thesis - 4 pages - Management
In a world of commercial competition at present, customer satisfaction is a key data that leads to business success. The manager needs to provide tools to determine objectively and accurately the needs of his customers and determine their satisfaction and track improvements that...
The relationship between internal customers and customer satisfaction
Thesis - 2 pages - Management
Customer satisfaction is one of the major indicators of the performance of a company. If the requirements and expectations of the customers are met or even exceeded without using excessive resources, then customer satisfaction is guaranteed. It is claimed that the cost of getting a...
Research on customer satisfaction for the services of Hutchison-Essar
Case study - 25 pages - Business strategy
After the globalization of the Indian economy in 1991 the tele communication sector remained one of the most happening sectors in India. The recent years witnesses rapid and dramatic changes in the field of tele communications. In the last few years more and more companies both foreign, domestic,...
Credit appraisal process and customer satisfaction on home loans with reference to ING Vysya Bank Ltd
Market study - 46 pages - Business strategy
The changes after liberalization and globalization process was initiated in 1991 had a significant impact on the financial sector. In India, housing finance segment has increased in the recent years. Boost to housing can rejuvenate the economy. The success of the housing companies in the market...
Comparison of customers'satisfaction and delivered quality in case of McDonald's and Burger King
Essay - 33 pages - Services marketing
McDonald's is the leading foodservice retailer globally with over30,000 local restaurants serving 52 million people in more than 100 countries daily. More than 70% of McDonald's restaurants worldwide are owned and operated by independent local men and women. The Burger King operates over...
A counseling case study adopting a client-centered approach
Essay - 7 pages - Psychology
The following intervention analysis will utilize a planned verbal interaction, which occurred as part of ongoing care, during a 15-week placement on a Psychiatric Acute ward catering for people aged 18-65. The client's informed consent was gained verbally, to use this conversation...
Evaluation of the security transaction, the consistency of the portfolio construction and management with client's profile
Thesis - 6 pages - Finance
This year, Pro Fund is very proud to have a new client, Mr Lucent who is 47 years old. He sold his firm during the summer and received 1,000,000€ for it. He doesn't really need this money but he wanted to have a new challenge in another sector. He wants to keep the money for the...
Consultant-client relationship and the consequences of the role change during the consulting process
Essay - 10 pages - Management
The client-consultant relationship is usually treated as central to the nature of a management consultancy work. Though it is true that consultants need to have a clear conceptual picture of their definition of consultation, and they need to understand how the operational model they choose...
Structuring the communication process between the nurse and patient/client
Thesis - 4 pages - Medical studies
Communication is possibly one of the most important tasks nurses perform in the execution of their duties. We may as a matter of habit take for granted the way we greet and end encounters with those around us, not considering what these actions portray. As professionals greater emphasis must be...
Case study: Early-episode psychosis as the onset of paranoid schizophrenia and the direction toward holistic and client-centered occupational therapy
Case study - 7 pages - Medical studies
The following paper will present a clinical assessment of the subject, provided by a Mental State Examination (MSE), in order to produce a diagnosis consistent with the current ICD-10 and DSM-IV-TR classifications of psychiatric disorders. After determining a diagnosis of the patient's mental...
Occupational therapy: Assistive technology recommendations for client 'George'
Case study - 4 pages - Electronics, mechanics, engineering & technology
The enclosed case-study is a follow-up to the previous report on client “George,” a seventy-one year old high-functioning male retiree living in an independent unit with his spouse, and contains recommendations on an appropriate AT device usages which should prove beneficial to...
Intranet multi client chatting
Tutorials/exercises - 30 pages - Computer science
The project “Intranet Multi Client Chatting” is designed using Microsoft Visual Studio.Net 2005 as front end and Microsoft SQL Server 2000 as backend which works in .Net framework version 2.0. The coding language used is C# .Net. Private network used within the company. An...
Heritage Management: How Can Finance Professionals Propose Wealth Management Strategies Adapted to the Needs of Their Clients?
Dissertation - 25 pages - Heritage and real estate
Wealth management is a hot topic that is of increasing interest to individual and professional investors. Indeed, faced with the complexity of the financial markets and the diversity of investment products, asset management has become a necessity for investors wishing to preserve and enhance...
Nursing management of the client with respiratory failure
Thesis - 2 pages - Medical studies
This paper focuses on what respiratory failure is, its classification and nursing management of the client with respiratory failure. It includes clinical manifestations, nursing assessment, potential nursing diagnosis and nursing interventions plus patient teaching. Respiratory failure...
A descriptive study on the job satisfaction of correctional officers
Tutorials/exercises - 5 pages - Social, moral & civic education
It must be conventional knowledge to assume that staying in an environment where individuals charged of different crimes, from the simplest to the most heinous, is somehow risky and hazardous. While this might be true for all inmates staying in the same cell, this may also pose dangers to the...
A study on comparative analysis of customer satisfaction
Case study - 48 pages - Services marketing
Marketing is the business function that identifies customer needs and wants, determine which target market the organization can best serve, designs appropriate products, services and programs to serve these markets, and calls upon every one in the organization to “think and save...
Company performance: different assessment approaches
Dissertation - 9 pages - Management
In the current context, it has become essential for companies to become more proficient at standing out from the competition and, therefore, be more competitive by seeking more performance. The objective is to achieve the goals set during the development of the marketing strategy and to manage to...
Employee satisfaction towards training programs in IT services
Thesis - 27 pages - Human resources
They build work environment for mid-sized companies for implementing the ERP and CRM solutions. They take over complexity of implementation and management providing them implementation process with defined service levels. Training is the most important job of HR development. No organization can...
Management and leadership theories
Tutorials/exercises - 4 pages - Management
This document contains the answers to the following management questions : 1)What distinguishes the democratic and transformative leadership styles, and in your opinion, which of these approaches do you consider more effective? 2)What are the main factors that shaped your work environment and...
To what extend can the focusing on new generations improve the company's PnL?
Dissertation - 26 pages - Business strategy
Consumers do no longer measure their health by an easily identifiable factor such as weight, they look forward, in a most general way, to take care of their wellbeing. When your vision is bad, it could become an obstacle for your wellbeing and it's intimately related to your happiness. Being...
