Quality and Training Manager, Banque Cantonale Vaudoise, Remote Advisory Centre, Banking Training, Customer Experience, Leadership, Project Management
Experienced banking professional seeking Quality and Training Manager position at Banque Cantonale Vaudoise's Remote Advisory Centre. With 20 years of experience in banking training, a Federal Diploma in Banking Economics, and a proven track record of leading training projects, this candidate is confident in their ability to drive high-quality training and customer experience.
[...] My passion for teaching and the banking sector gives me the desire to take on this new challenge within BCV. In fact, it is at the heart of your proximity bank that I wish to improve the contact of distant advice with your loyal clientele. It would be a true pride for me to participate in the transformation of the customer relationship and to try to bring the best possible experience to BCV's clients through a high-quality training of its collaborators. [...]
[...] Available in February 2020, I'm looking for a new professional challenge. My Federal Diploma in Banking Economics and my position as Coordinator and Trainer at the Banking Training Centre CYP are in total alignment with your needs. In fact, I have a perfect mastery of banking training since I currently train BCV personnel (new colleagues, interns) at CYP for basic training. I also participated in the training of customer advisors from a competing bank on a new customer interview software. [...]
[...] I particularly appreciate taking on new challenges and I am convinced that I will be able to meet your expectations by implementing my skills and personal qualities such as analytical spirit, curiosity, priority management, rigor, or even professional English knowledge. Of a reliable and attentive nature, I remain extremely motivated at the prospect of being able to acquire the tools to understand the functioning of BCV and to benefit, within your structure, of a varied, rich, and high-quality experience. Remaining at your disposal for any further information, I beg you to accept, Madam, Sir, the expression of my respectful greetings. [...]
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