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23 févr. 2026

Hotel Industry Adaptation to Post-COVID Consumer Expectations

Dissertation - 3 pages - Clients and users behaviour

The COVID-19 crisis has triggered significant changes in consumer behavior and expectations in the hotel industry, with a focus on personalized offers, sanitary safety, and social responsibility.

24 août 2025

Maisons et Hôtels Sibuet Hotel Group Internship Experience

Internship report - 2 pages - Business strategy

Gain insights into the commercial and administrative aspects of the Maisons et Hôtels Sibuet hotel group in Megève, France. Learn about the company's strategy, values, and future plans. This document provides a comprehensive overview of the internship experience, highlighting...

22 oct. 2025

CSR Communication in Hotel Industry

Dissertation - 7 pages - Digital & e-marketing

This document discusses CSR communication in the hotel industry, focusing on budget hotel chains and their use of digital social networks.

28 sept. 2025

RSE Communication in Hotel Industry

Dissertation - 8 pages - Corporate social responsibility

This document examines RSE communication in the hotel industry, focusing on CSR activities and stakeholder engagement through social media analysis.

23 août 2025

The History of Maisons et Hôtels Sibuet: A Legacy of Excellence

Case study - 1 pages - Tourism marketing

Discover the fascinating history of Maisons et Hôtels Sibuet, from its humble beginnings in Megève to its current status as a renowned hospitality group. Learn about the family's passion for wine, spa, and exceptional service.

14 oct. 2025

Luxoria Hotel Group Digital HR Transformation

Case study - 5 pages - Human resources

Implementing a performance management software and digital employer brand strategy to enhance employee performance and attractiveness as an employer.

24 août 2025

Application for Reservation Manager Position at Hôtel Barrière Les Neiges Courchevel

Sample letter - 1 pages - Tourism marketing

A motivated and experienced candidate applies for the Reservation Manager position at Hôtel Barrière Les Neiges Courchevel, bringing a strong background in tourism, hospitality, and client relations.

09 oct. 2025

Maisons & Hôtels Sibuet Group Overview

Internship report - 7 pages - Business strategy

Discover the Maisons & Hôtels Sibuet group's history, strategy, and establishments, including hotels, restaurants, spas, and wine activities.

04 oct. 2025

Ethics in Hotel Online Advertising Data Use

Dissertation - 36 pages - Digital & e-marketing

This document examines the ethical issues surrounding the use of customer data in personalized online hotel advertising, highlighting the need for transparency and informed consent.

22 août 2025

The Impact of Digital Technologies on the Hotel Industry

Dissertation - 24 pages - Digital & e-marketing

This document provides a comprehensive analysis of the effects of digital technologies on the hotel industry, including the role of online comments, connectivity, and technological self-service. It also explores the future of hotel digitalization and the importance of technology in...

06 juin 2024
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Business Strategy in Hospitality and Tourism (BSHT) - Ritz Hotel

Case study - 11 pages - Business strategy

The Ritz-Carlton group is an international high standard hospitality group which benefits from a strong brand and is the symbol of lux palace. Its strategy so far consisted on a good implementation, especially in the United States, Europe and the Gulf. On a most recent period, implementation...

24 sept. 2023

Luxury hotels: a booming sector

Case study - 5 pages - Management

RFP, which offers a solution to optimize the behavior and attitude of employees towards their high-end hotel clientele. Solution or proposal: Training of employees; imposing rules of conduct; setting up a follow-up of contacts between client and employee; Q&A for customers to evaluate the...

19 juil. 2021
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Project for Accor Hotels: changing standard rooms into eco-friendly rooms

Case study - 3 pages - Management

Our project for Accor is the following: "changing standard rooms into eco-friendly rooms to improve sustainability in existing Accor hotels". This involves creating green rooms in the Pullman Hotel in Paris, which would include recycled materials, energy-lowered devices, and an...

26 mars 2021
doc

How and why has the environment become so important in the field of tourism and luxury hotels?

Case study - 5 pages - Tourism marketing

The whole text explains the importance of linking sustainable development with luxury hotels. This importance is reflected in many of the establishments that the palaces have introduced. That's why the case study focuses on the Parisian palace The Plaza Athénée, which is located in the...

07 janv. 2016
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Kimpton Hotels & Restaurants

Case study - 5 pages - Tourism marketing

The hotel chain "Kimpton Hotel" was created in 1981 by William Bill Kimpton with the first hotel in San Francisco. That year he invented the concept of boutique hotel in order to provide an unique and exceptional customer experience. Each hotel reflects the...

24 avril 2015
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Evolution of lodging networks during the economic crisis: What happened to Airbnb and to budget hotels in the context of the crisis in the USA?

Case study - 25 pages - Management

The financial crisis started In September 2008, in the USA, with the bankrupt of Lehman Brothers. This financial shock led to a deep and long economic crisis. The USA has started to experience economic recovery in 2010 but the economic growth has still been low. The hospitality industry, with...

09 juil. 2015
pdf

Host Hotels & Resorts : financial and strategic analysis

Market study - 16 pages - Finance

Host Hotels & Resorts (HST) is a real estate investment trust that exists since 1993 since the division of Marriott Corporation into management and property arms. HST is the first lodging real estate company. It owns 119 luxury and upper-upscale, full service hotels managed by...

27 avril 2015
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Evolution of lodging networks during the economic crisis: What happened to Airbnb and to budget hotels in the context of the crisis in the USA? - published: 24/04/2015

Case study - 25 pages - Management

The financial crisis started In September 2008, in the USA, with the bankrupt of Lehman Brothers. This financial shock led to a deep and long economic crisis. The USA has started to experience economic recovery in 2010 but the economic growth has still been low. The hospitality industry, with...

07 juil. 2015
doc

Renewable Energy and the Hotel Industry: A Perfect Fit?

Case study - 27 pages - Psychology

Renewable energy is one of the fastest growing sectors in today's energy market. Energy from solar, wind, hydro power, tidal energy and biomass sources is being harnessed to provide energy that is both environmentally friendly and secure from the fluctuations of the international fossil fuel...

16 févr. 2015
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Application of Hotelogix PMS to Hotel Fairmont Heliopolis

Case study - 7 pages - Educational studies

The web-based Management Information System (MIS) currently used in the hospitality and tourism industry that is preferred for application to Hotel Fairmont Heliopolis and Towers, Egypt, is Hotelogix; a web-based hotel managements system for small and medium-sized hospitality...

11 sept. 2014
doc

Development of the Eraclea brand in Ho-Re-Ca (Hotel-Restaurant-Cafe)

Dissertation - 43 pages - Brand management

We are proud to present you our final report along with a presentation. Through our efforts, we won the opportunity to work and carry out a strategic project concerning Deotto Espresso System business which is on the verge of signing a contract with a famous Italian company Eraclea, which...

26 oct. 2014
doc

Hilton Hotel Sydney

Case study - 7 pages - Tourism marketing

Hilton Sydney (commonly known as Hilton) is a five star luxury hotel focusing on excellent service and glamorous accommodation; it has won awards for its restaurant, Glass and its trendy bar, Zeta Bar (Hilton, 2009). Moreover, Hilton is Sydney's largest hotel fitness center and...

13 août 2014
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Perceived service value: examples of Air France (French Airline Company), Xbox live service on X-Box 360 (American video game company) and Hotel SPA Dr. Irena Eris (Polish luxury leisure centre)

Case study - 4 pages - Services marketing

In this paper, we will examine the difference in perceived service value. The perception of the customer differs from one service to another and this difference is dependent on many factors. This paper will take the example of three service companies: Air France (French Airline Company), Xbox...

26 mars 2013
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Hotel occupancy in India

Case study - 3 pages - Business strategy

Tourism in India contributes to around 6.23 percent of India's GDP (Sanjeev, Kanika & Rumki, 163-173).Yearly, India receives over 6million tourists, ranking India as the largest source of foreign tourists to the United Arab Emirates. In 2011, foreign tourist arrivals in India totaled to 6.29...

03 mars 2011
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Marketing of the hotel Windsor Palace

Case study - 4 pages - Services marketing

The Windsor Palace Hotel is located in Alexandria, Egypt. It is a type establishment of a "boutique hotel" that is offering exclusive services for an up market clientele. There is a reference to the local tourism market, thanks to its many advantages (personal service, luxury...

27 janv. 2011
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Key elements required to open a hotel

Case study - 8 pages - Business strategy

A hotel is an establishment providing accommodation catering to a clientele who temporary ask for short stays. A hotel is considered seasonal when it is opened up to nine months a year for one or more seasons. In 2006, the French hotel accommodation (awarded by the stars)...

23 mars 2011
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The hotel sector: An overview

Market study - 3 pages - Services marketing

Within the hotel sector, there are several types of hotels ; the first type is the hotel chain, which is defined by INSEE to include all hotels that come under a brand regardless of their legal status (subsidiaries, franchisees, etc). Then there are the voluntary...

16 févr. 2011
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The reduction of the variability of the behaviors: Case study of the hotel industry

Case study - 8 pages - Management

This document develops and presents the organizational model within the Novotel London Tower Bridge. During the preparation of this work, we spoke with Mr Fontagne, Assistant General Manager of the company, and have subsequently decided to study more precisely about the role of this...

16 févr. 2011
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Implementation of a luxury hotel including a conference room in one of three countries: Romania, Bulgaria or Hungary

Case study - 10 pages - Business strategy

The first hotel of our chain of luxury hotels 'The Diamond' was built in 1972 in Geneva, Switzerland. Since its creation, 'The Diamond' is experiencing significant growth which is expressed by our strong presence at international level (400 hotels in 32...

16 févr. 2011
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Hotel Royal Mercury Crown Brussels - presentation, values and control systems

Case study - 4 pages - Management

Accor is the European leader and global group in hotels and services. Accor operates in 140 countries with over 158,000 employees. With nearly 4,000 hotels worldwide, it has progressed from budget to luxury hotels. Around the world, Accor offers tailored living to its...