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29 sept. 2010
doc

The face shop

Case study - 17 pages - Services marketing

The Face Shop is a cosmetics brand that started in Korea, featuring a wide range of all-natural products at affordable prices. The Face Shop has been expanding globally, with franchises in places like Japan, Australia, and Hong Kong. This expansion has now hit British Columbia, as The Face Shop...

29 sept. 2010
doc

Leshop.com: financial and marketing analysis - published: 29/09/2010

Case study - 20 pages - Services marketing

LeShop.ch is the first online grocery retailer in Switzerland. It has been on the market since 1998. Until the end of 2003, its majority shareholder was the Bon appétit Group with 33% of the shares. This major Swiss wholesaler, decided in December 2002 to close down it's business....

10 nov. 2022

How to reduce the turnover of a company dependent on a single supplier by developing a multi-supplier and international merchant site?

Dissertation - 28 pages - Digital & e-marketing

MANICO is an ESPRIT franchise. This type of contract creates a high dependency on a single supplier and eliminates any possibility of online sales. In order to reduce this reliance on ESPRIT, the company wishes to develop a merchant website with several French and foreign brands and to...

13 oct. 2020
doc

SWOT Analysis - H&M

Case study - 5 pages - Fashion and ready to wear marketing

The Hennes and Mauritz group is known globally as H&M, an extremely popular fast fashion brand. Currently H&M operates five thousand stores, including E-commerce platforms, across more than seventy countries. High stock turnover rate ensures that the company sets and keeps up with the latest...

23 mars 2011
doc

Luxury brands on the Internet - between irony and opportunities

Dissertation - 81 pages - Services marketing

The image of the luxury sector on the market is that of selectivity and the scarcity. The challenge for luxury brands is to transmit a burst of accessibility while addressing a segment of consumers, who are the affluent class. Thus, the Internet, which is defined as a mass medium, seems to be...

15 mars 2011
pdf

Supermarkets and the World Wide Web

Thesis - 4 pages - Business strategy

Marks and Spencer, Tesco, Morissons, Sainsbury's, Spar, Londis, Aldi, Lidl, etc ...with the upcoming Yule, supermarkets are working twice as hard to achieve their ends. As they proudly display the reassuring colors of Santa Claus on their websites, home pages are a festival of twinkling snowflake...

28 nov. 2014
doc

Service recovery in E-commerce

Course material - 17 pages - Digital & e-marketing

Service recovery has been found to play a significant role in customer satisfaction and customer loyalty intentions in the online context. Many studies have been conducted on how to manage recovery strategies after a service failures and how it impacts online customers' loyalty....

07 oct. 2011
doc

Sequoia - E-marketing Plan - publié le 04/10/2011

Case study - 22 pages - Services marketing

Since 1988, the supermarket Sequoia specialized in organic and natural products. The objective of this store was to provide healthy and organic food and also products for cleaning the house, cosmetics, etc. that was intended to enhance the well-being of customers. The choice of the firm Sequoia...

11 févr. 2008
doc

The face shop - publié le 11/02/2008

Case study - 17 pages - Distribution marketing

The Face Shop is a cosmetics brand that started in Korea, featuring a wide range of all-natural products at affordable prices. The Face Shop has been expanding globally, with franchises in places like Japan, Australia, and Hong Kong. This expansion has now hit British Columbia, as The Face Shop...

04 oct. 2011
doc

Sequoia - E-marketing Plan

Case study - 22 pages - Services marketing

Since 1988, the supermarket Sequoia specialized in organic and natural products. The objective of this store was to provide healthy and organic food and also products for cleaning the house, cosmetics, etc. that was intended to enhance the well-being of customers. The choice of the firm Sequoia...

10 janv. 2011
doc

Customer Relationship Management (CRM) and e-Commerce

Dissertation - 56 pages - Economy general

The twenty first century has seen a lot of changes in the business world. New business models have been developed, networks have increased, and certain concepts have evolved and become indispensable. Before the arrival of supermarkets, people used to shop at their neighborhood grocery store. But...

21 août 2007
doc

Mortgages For First-Time Home Buyers: The Basics

Essay - 4 pages - Finance

Choosing a new home can be an overwhelming task, but even more daunting is choosing a mortgage lender to help you finance your new home. In your search for a home loan, it is important to know the different types of lenders as well as the different methods of shopping for a loan so that...

29 avril 2009
doc

Building digital brands

Thesis - 40 pages - Services marketing

Online has always taken a back seat to offline in brand building. Yet online offers the best options for building a meaningful brand, options that didn't exist only a few years ago. Companies without a solid digital brand strategy are literally being left behind as leaders build...

10 janv. 2011
doc

Analysis of the e-business strategy used at Picard Surgeles

Case study - 13 pages - Business strategy

Picard Surgeles or Picard Frozen foods is a French company that was founded by Raymond Picard in 1906. This company is France's leading frozen foods specialist. It is both a manufacturer and distributor of frozen foods. It has about 1000 products on offer, and a distribution network of 800...

09 août 2014
doc

Strategic management: Amazon.com

Case study - 12 pages - Management

For this second Strategic Management assessment, we decided to study the case of the online retailing website: Amazon.com. We chose this company as we consider that the company's history and especially its development both across industries and internationally are extremely interesting to...

16 janv. 2009
doc

E-Commerce in France compared to other developed countries - publié le 16/01/2009

Essay - 11 pages - Economy general

Today the Internet might be viewed as having a huge market potential capable of covering the population of the whole world. This is why electronic commerce or E-Commerce is so attractive for many traditional businesses. E-Commerce consists of the buying and selling of products or services over...

12 mai 2011
doc

Strategic Case Study: Amazon - publié le 12/04/2011

Case study - 5 pages - Business strategy

Since its creation in 1995, Amazon has become an international brand. The company is actually one of the most recognized brands in the world and was the number one global online service in 2003. It was first a online seller of books then it progressively diversified to selling...

15 août 2008
doc

E-Commerce in France compared to other developed countries

Market study - 21 pages - Digital & e-marketing

Today the Internet might be viewed as having a huge market potential capable of covering the population of the whole world. This is why electronic commerce or E-Commerce is so attractive for many traditional businesses. E-Commerce consists of the buying and selling of products or services over...

06 avril 2010
pdf

A study on purchase intention of internet consumers using fuzzy ART (Adaptive Resonance Theory)

Tutorials/exercises - 7 pages - Logistics

The purpose of this paper is to analyze the purchase intention of consumers in the online bookstore. AIO (Activities, Interests and Opinions), a method of measuring consumers' lifestyle, and Factor Analysis are performed to understand consumers' propensity and to find out the main factors...

23 juin 2010
ppt

Segmentation for MCD: Service outputs

Presentation - 19 pages - Logistics

The new software made gave an option of speedier check out, nutrients & ingredients list, & a cumulative list of what has been purchased during an on-line shopping trip. In December 1998 Peapod started their 1st dedicated distribution center leading to a reduced delivery costs to...

29 sept. 2010
doc

Case study: Amazon.com - published: 29/09/2010

Case study - 6 pages - Business strategy

Amazon.com, which went online in 1995, has been the first company to thoroughly understand the fundamental basics of e-commerce, and who skilfully knew how to use the evolutions in the Internet landscape and composition to its advantage, constantly adapting to the market. Amazon.com is an...

12 avril 2011
doc

Strategic Case Study: Amazon

Case study - 5 pages - Business strategy

Since its creation in 1995, Amazon has become an international brand. The company is actually one of the most recognized brands in the world and was the number one global online service in 2003. It was first a online seller of books then it progressively diversified to selling...

29 juil. 2013
pdf

E-Business: What changed? What is going to change?

Case study - 7 pages - Business strategy

The E-Business revolution came from the USA with Amazon, first e-commerce website. The E-Business market has been constantly growing since its creation in 1994. Indeed, the number of E-Business websites has been increasing continuously and the volume of online purchases too. More and more...

06 avril 2017
doc

An e-business analysis of Amazon

Case study - 5 pages - Distribution marketing

The purpose of this essay is to pick a brick-and-mortar company. Provide the history of the company, background, and life cycle of the company. I am going to describe the needs and customers Amazon addresses. I am going to provide the roles of internet strategy: business strategy, Information...

04 juin 2023

BlaBlaCar's Service Management

Dissertation - 8 pages - Management

As information becomes more available and communication easier, C2C service emerges as a more and more integral part of our society. The companies behind the service often only offer the service of connecting and helping with the transaction between the parties involved in the service that is...

29 sept. 2010
doc

e-business in the development of Interflora - Case study - publié le 29/09/2010

Case study - 11 pages - Services marketing

Our study will focus on Interflora with respect to the French market. The French website will have interface with all other region based Interflora websites throughout the world, so as to ensure prompt and efficient global deliveries. Interflora is the largest flower delivery company by which...

27 juin 2014
doc

Sephora: case study

Case study - 6 pages - Business strategy

Sephora's target customers are mostly women ranging from their teens to their thirties. This doesn't mean however, that these are Sephora's only customers. The store also offers men products, but the variety is more restricted for this market. The only thing that would keep a woman from...

29 sept. 2010
doc

eBay : Company profile and strategy - published: 29/09/2010

Case study - 6 pages - Economy general

With the advent of the new technologies, the distribution network has been completely reframed. The introduction of the Internet has revolutionized the consumer behavior. Indeed, electronic commerce has flourished over the last 5 years and the companies cannot afford to ignore such a development....

09 sept. 2014
doc

Market study of the HMV Group

Market study - 8 pages - Brand management

As HMV announced its considerable profit loss last January, the leading entertainment retailer's company strategy has immediately been called into question. With its profit decline of 90% in Ireland in 2010 as well as its intention to close over 40 stores in Britain and Ireland , the company...

30 mars 2008
doc

E-Business Systems (Reebok)

Case study - 10 pages - Digital & e-marketing

As Internet is gradually maturing and presenting a paradigm shift in its very ideation, the infrastructure has acquired a business character, a transcontinental personality and a vending framework of wide-ranging, business, educational, scientific and personal data. Now the use of Internet covers...