Abstract
According to Johnson and Scholes (2002: 419) "The most important resource in an organization is its people. So the role they play, how they play, how they interact through formal and informal processes and the relationships they build are crucial to the success of strategy". Human Resource Management (HRM) is "an intervening process aimed at continuously establishing an optimal fit or match between people and their employing organizations" (Swanepoel et al. 2003: 15). It is a well known fact that the main role of a human resource department is to ensure the recruitment, selection, training, development and retention of employees for the well being of the organisation. However, HRM is not restricted to this mission. Many organizations face the problem of achieving optimum output from staff mainly because management fails to recognize the importance of employees' career management. Employees (both old and new) need guidance and development towards training and other developmental structures.
