Stephen Covey, 7 habits, highly effective people, habit four, win/win, habit 5, seek first to understand, then to be understood, habit 6, synergize, habit 7, sharpen the saw, american management
This document is a very complete and detailed summary of the seven habits of highly effective people written by Stephen Covey. It is more precisly about the four last habits:
habit 4: win/win
habit 5: seek first to understand, then to be understood
habit 6: synergize
habit 7: sharpen the saw
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