Abstract
In the present hard competitive business environment, companies need to be increasingly flexible in order to react quickly to external threats. New technologies, such as Intranet networks development, propose new kind of organizations which answer this need perfectly. Intranet can be defined as a company's local and private network using Internet technologies. This communication network is intended for the company's exclusive use. Intranet is generally used to communicate within the company's different departments, and with its subsidiaries, branches or franchises. Intranet uses technologies directly coming from the Internet such as Web pages and e-mails. During a project in a FRAM agency, I was able to use the FRAM group intranet to share data, collect some information about company and products and make some reservations for final costumers. It was my first experience with such a network and even if this system consequently increases agency effectiveness and capacity to answer to costumers demand, it seems evident that this communication system could be improved. Indeed, FRAM communication network is not developed enough and is limited to intranet tools. That is why it will be interesting to provide some advice to the company in order to help it reach a more integrated communication system adapted to the group structure.
