Risk Management, Project Management, Fun Family Project, Internal Communication, Transparency, Validation of Intermediate Deliverables
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Abstract
This document outlines the risk management strategy for the Fun Family project, a new telephone subscription targeting families. The strategy focuses on internal communication, transparency, and validation of intermediate deliverables to ensure project success. Written for a project management course.
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[...] Flexibility is the best quality for such a project management mode. We must be attentive at each stage in order to be reactive and to be able to adjust the plan quickly in case of unforeseen events. The last point, the management in 'agile mode', implies respecting three principles: transparency, inspection, and adaptation. Therefore, we will have to prioritize individuals (rather than processes) and their interactions (rather than tools), operational software (rather than detailed documentation), client collaboration (rather than negotiation) and adaptation to change (rather than strict adherence to the plan). [...]
[...] Stakeholder Hierarchy: Interest / Influence Matrix INTEREST Keeping informed - The Supervisory Committee - Subscribers Manage with care - The Comex - The COPIL - The Marketing & Com Department - The Commercial Department: Sales and Customer Service (in-house) - External Service Providers - The telephone department managers of the distributors Monitor - HR Department - Transporters Maintain Satisfied - Other operational directions of the group + employees INFLUENCE Conclusion - Theoretical and Practical Learning This family subscription formula launch project is at the heart of the global strategy of the Telecoms ABC group, particularly with the desire to diversify the offer and meet the needs of the client. We have analyzed the market, estimated our target in volume and value, and studied its needs since it is a project turned towards the end customer (BtoC). [...]
[...] that exceed the amount set in the formula). The higher the post-paid plan amount, the higher the level of attractiveness (formula at proposal of advantages such as unlimited calls or SMS). - Format pre-paid : for prepaid plans, we bill a fixed amount (here: at the beginning of each month for a certain level of phone calls, SMS, and data. The two formats and six plans are tailored to our target (family with child(ren) residing or living under the same roof) in such a way that there is an advantage for new members who join (network effect) at each time, through this 'family design'. [...]
[...] In return, this will encourage the involvement, cohesion, and motivation of the stakeholders. - The relevance of the service provider choice: by respecting the realistic timing and budget that we have set. The strategy Ocean Blue3 This project fits into which explains its high risk and low competitive intensity. However, it is not a reckless bet because the target exists (strong demand) and the estimated economic returns, considering the invested budget, will ensure the project's profitability after its launch in June 2020. [...]
[...] Description of the final deliverable: Fun Family subscription Fun Family (post-paid) package cost 35 ? 45 ? 60 ? Number of minutes for the main subscriber 120 180 240 Number of minutes for evening and weekend unlimited SMS 100/number Unlimited Unlimited Number of minutes "subscribed same account" members of a family residing at the same address 120/number 240/number Unlimited Subscription data 1 Gb/number 5 Gb/number 20 Gb/number First 2 months of unlimited communications for all new subscribers, including referenced subscribers or any contract renewal (24-month commitment), subscribers referenced or any contract renewal (36-month commitment) Cost of the Fun Family package (pre-paid, by recharge, for all numbers, max 4 numbers) 32 ? [...]
