Abstract
linked with scheming plots and conspiracies. Like in all organizations, irrespective of the size of the business or the kind of business conducted, one would always have to deal with organizational politics. Organizational politics are a primary component in contemporary business practices.
The purpose of this study is to determine whether employees working in the selected MTN franchise shops are experienced in political tactics and upward impression management in their current jobs, and whether it is appropriately managed by the organization.
The quantitative research methodology followed existed of a questionnaire, consisting of subsection 1 on organizational politics, and subsection 2 on upward impression management.
The results showed that political tactics and upward impression management have been witnessed in the MTN shops by all the employees. The extent, to which it is managed by the organization, however, it could not be determined, due to lack of information asked by the questionnaires given.
The lack of information asked in the questionnaires is discussed, and could be looked at for future studies.
The handling of political matters in the organization might be a difficult task for the management to handle, but is unavoidable, due to the ever-presence of political tactics.
General recommendations on how to manage organizational politics, and upward impression management are made to management.
