Hospital Management, COVID-19, Maghreb Countries, Supply Chain Management, Telemedicine, Healthcare Systems, Public Health, Quality Management, Healthcare Reforms
This document discusses hospital management in Morocco, Tunisia, and Algeria before, during, and after the COVID-19 pandemic, highlighting the challenges and adaptations in the healthcare systems.
[...] Thanks to its mechanical arm, it is able to retrieve, for example, a can from the refrigerator for the user. Its main goal is to promote the maintenance of autonomy in the elderly. Although it has not yet been widely deployed in France, tests have been conducted there. 4. Aide à la communication et préservation du lien social In this field, a diverse range of technologies has been developed, encompassing from classic smartphones to dedicated communication applications, and passing through devices specifically adapted to the needs of the elderly, such as those offered by companies like Familéo9, Facilotab, or Ardoiz. [...]
[...] With the evolution of health organizations that are increasingly oriented towards territorial approaches rather than structural ones, the emphasis is on the development of transversal skills. These skills, distant from traditional specialties, focus on communication, networking, and the development of collaborative projects. It is imperative that hospitals have a flexible structure, capable of quickly responding to technological evolutions, changing societal expectations, and increased patient demands. This flexibility is vital for effective management of emergency situations and variations in healthcare demand. In addition, the crisis has reinforced the need to adopt a continuous approach to quality. [...]
[...] The goal is to better measure performance, centralize resources on major technical equipment, manage the scarcity of doctors and caregivers, and apply optimization methods borrowed from industrial engineering, such as LEAN. The study conducted by Sandrine Hayo in 201714, within the framework of her thesis, based on the examination of 623 end-of-studies memoirs written by management students from health management schools between 1995 and 2015, revealed a notable evolution in the semantic field associated with the concept of quality. According to this research, the focus has gradually shifted from the aspect of care and the act of patient care to considerations related to organizational processes. [...]
[...] Public Hospitals in the Maghreb Countries Facing the COVID-19 Crisis The COVID-19 pandemic, declared by the World Health Organization on March affected Algeria, Tunisia, and Morocco with significant impacts on their healthcare systems. The first case in Algeria was identified on February in an Italian employee of a major oil company located in the south of the country22. In the country, the health crisis has cruelly exposed the shortcomings of the healthcare system. According to Dr. Kamel Bouzid, head of service and president of the Algerian Society of Medical Oncology, these deficiencies, made evident by the pandemic, are a major source of concern. [...]
[...] The Renewed Role of Management Staff The COVID-19 pandemic has raised crucial questions about the role of the individual within the organization. It has highlighted the importance of actors within structures, emphasizing their essential contribution to the organization's capacity for action through their ability to adapt and innovate in the face of environmental challenges. Post-epidemic, the role of management staff in hospitals has taken on a new dimension, centered on the valorization and formalization of organizational knowledge. Effective and equitable hospital management now requires a stronger affirmation of the public service focused on efficiency, a closer integration of information systems with medical activity, as well as a renovation of the working methods of healthcare and medical personnel. [...]
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