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29 sept. 2010
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What are the impacts of advanced supplier quality assurance implementation on automotive lighting overall business performance? - publié le 29/09/2010

Case study - 28 pages - Business strategy

Innovative company of automotive lighting industry, automotive lighting (AL), daily develops strategies which play a leading role in insuring its competitiveness. For this reason, AL's purchasing division targets to reach Purchasing Excellence. To assure this target, AL's purchasing...

22 avril 2010
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What are the impacts of advanced supplier quality assurance implementation on automotive lighting overall business performance?

Case study - 28 pages - Purchasing & supply chain

Innovative company of automotive lighting industry, automotive lighting (AL), daily develops strategies which play a leading role in insuring its competitiveness. For this reason, AL's purchasing division targets to reach Purchasing Excellence. To assure this target, AL's purchasing...

23 oct. 2024

Implementation of an EDRMS at CECE Consulting Inc

Case study - 7 pages - Electronics, mechanics, engineering & technology

CECE Consulting Inc., with office locations in New York, Los Angeles, and Chicago, runs its business in the non-stop evolving consulting market. Established in September 2023, the company has already delved into some of its operations that require sound document management systems due to the...

27 janv. 2011
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Study of the Krups coffee machine

Course material - 23 pages - Services marketing

The Krups company is a German company which was founded in 1836. Having adopted an international policy, it established itself in many markets. Since 2002, it has been a subsidiary of the Seb group. Krups' policy has been marked by a constant search for precision and technical perfection. The...

15 déc. 2010
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Nespresso: Customers Benefits

Case study - 7 pages - Management

Nespresso, currently the market leader, has always offered coffee machines to suit everybody, for professionals and the general public. The success of the brand relies on increased consumption, and a strong want by the company to meet customer expectations. It can be any type of Nespresso...

03 mai 2008
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Analysis of the banking market in Ireland

Dissertation - 75 pages - Bank marketing

An analysis of the banking market in Ireland: The banking sector in Ireland is a major contributor to the Irish economy. In 1998 alone, banks spent more than 2.3 billion in the economy, paying over 813 million to the exchequer in taxes. This sector is also one of the largest employers in the...

30 avril 2013
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Demand chain / network design and management

Case study - 9 pages - Business strategy

Through this case I would like to present the Customer Relationship Management (CRM) of Fnac store. The Fnac, a famous french brand is a chain of retail stores is France's leading purveyor of what the customers refers to as “cultural goods” such as books, CDs, DVDs, event tickets, as...

15 sept. 2010
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A reflection on one student's preparation to transition from student nurse to graduate nurse

Thesis - 5 pages - Medical studies

This author's personal philosophy of nursing draws from a variety of sources to form a comprehensive whole. Feminist ethics, and the ethics of care which derives from it, encourages health care professionals to look at clients as whole people, who fit into a social framework, and who...

05 mars 2009
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India Infoline

Case study - 44 pages - Economy general

In the year 1995 a group of professionals formed a company called Probity Research & Services Pvt Ltd at circa. The name was later changed to India Infoline. The main objective of this company is to provide unbiased and independent information to market intermediaries and investors....

02 févr. 2015
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Case of Monpressing.com

Case study - 13 pages - Digital & e-marketing

It is a widely accepted fact that new technologies and innovations, particularly the Internet access and its boom, has contributed to the modification in the communication field between players in the professional world including the strong bond and relationship between the company and its...

22 nov. 2010
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Quality Control in Michelin

Essay - 10 pages - Management

As part of my internship for my 1st year Master of Project Management, I worked for the French Manufacturer of Tyres, Michelin. During this internship, I developed solutions to reduce waste materials in a sector of workshops and procedures of production of machines. The missions...

27 janv. 2011
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EasyJet strategy

Case study - 10 pages - Business strategy

EasyJet is a company that was founded in 1994 by Stelios. This was the first European airline to offer cheap local flights. In 1995, EasyJet was one of Europe's leading low cost airlines, thanks to an efficient operating model, brand awareness and the ability to maintain a high level of...

19 févr. 2015
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Logistics and Supply Chain Practices

Case study - 8 pages - Computer science

Lean thinking is essential to improve supply chain management. This is because lean thinking ensures things are done just as they should. As an example, Toyota has demonstrated superior results with regard to quality, cost and lead-time compared to most (if not all) of its competitors. This...

10 sept. 2014
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Diversity at the workplace

Essay - 33 pages - Human resources

Ways to maximize benefits of an increasingly diverse workforce and client base is a continuing concern for organizational leadership. The current processes for managing diversity continues to be necessary but are not sufficient enough to result in effective outcomes in 21st century...

08 mai 2009
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Diversity at the workplace - published: 08/05/2009

Thesis - 35 pages - Human resources

Ways to maximize benefits of an increasingly diverse workforce and client base is a continuing concern for organizational leadership. The current processes for managing diversity continues to be necessary but are not sufficient enough to result in effective outcomes in 21st century...

14 mai 2009
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Diversity of the workplace

Tutorials/exercises - 34 pages - Human resources

Ways to maximize benefits of an increasingly diverse workforce and client base is a continuing concern for organizational leadership. The current processes for managing diversity continues to be necessary but is not sufficient to result in effective outcomes, in the 21st century's...

27 mars 2013
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Longevity Healthcare Systems: Hunting for a marketing strategy - published: 29/09/2010

Essay - 8 pages - Services marketing

history that dates back to the mid ‘70s. Kathryn Hamilton and her husband have established a respectable company that originated from the need for long-term healthcare for their ailing parents. In essence, they have a good understanding for what families of long-term healthcare patients...

03 avril 2009
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All you wanted to know about Six Sigma

Tutorials/exercises - 39 pages - Business strategy

Six Sigma can be used to create a brand new business process from ground up. Six Sigma strives for perfection. It allows for only 3.4 defects per million opportunities for each product or service transaction. Six Sigma relies heavily on statistical techniques to reduce defects and measure...

27 janv. 2011
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Strategic analysis of the Accor group

Case study - 43 pages - Business strategy

Accor, a leading European player in the world of hospitality and tourism, was founded in 1967 by Paul Dubrule and Gerard Pelisson. Forty years down the road, the group now operates in nearly 100 countries and employs about 170,000 active employees. The Accor group offers its clients, both...

21 nov. 2006
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SERVQUAL: A tool to measure service quality

Thesis - 7 pages - Logistics

SERVQUAL consists of a model developed by Parasuraman, Zeithaml and Berry (1986) which helps measure service quality through a series of steps. It concentrates on the notion of perceived quality. “Perceived quality refers to a consumer's judgment about a product's overall excellence”...

03 mars 2011
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Internet: A new pillar for the marketing of large distribution

Dissertation - 47 pages - Services marketing

Initially founded as the Arpanet, for military purposes in 1969, for some time, the Internet was reserved for researchers and academics. It functions primarily through a computer network connecting millions of computers to access and share information. Since the 1990s, the Internet has been...

06 nov. 2014
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Privately Owned Restaurants versus Large Chains

Case study - 10 pages - Educational studies

For most organizations operating in direct service line industries, they are faced with sustaining the excellent delivery of services while containing the mushrooming of variable costs attributed to everyday operations. Ordinarily, exceptional customer service is a critical component for the...

03 mars 2011
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Concept of mark in strategic marketing

Course material - 9 pages - Services marketing

Throughout the twentieth century, there has been a change in the interest of marketing for the product to an interest in the brand. This is essentially the wider role of the brand in the mind of the customers' "mental box". Gradually, companies have apprehended the three core functions of...

25 sept. 2012
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People and organizational management

Case study - 11 pages - Business strategy

Motivation is described as the act of inspiring people so as to perform their duties well. There are two modes of motivation namely; intrinsic and extrinsic motivation. Intrinsic motivation refers to the employee inspiration that comes from within him. In most cases, this is derived from...

28 nov. 2014
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Service recovery in E-commerce

Course material - 17 pages - Digital & e-marketing

Service recovery has been found to play a significant role in customer satisfaction and customer loyalty intentions in the online context. Many studies have been conducted on how to manage recovery strategies after a service failures and how it impacts online customers' loyalty. Using the...

05 juil. 2014
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How involved and retain its employees in the audit firms ?

Essay - 2 pages - Management

It is essential for a firm to meet its staff throughout the process to give the customer a better external vision = u cabinet. Employee satisfaction is often affected by the power and the freedom they get results for clients. Some firms give their employees the freedom to do what...

16 avril 2009
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The marketing strategy of Indiamart Intermesh Ltd

Case study - 46 pages - Business strategy

Today's companies need fresh thinking about how to operate and compete in the new economy. Today's economy is made up of old and new elements and is essentially a hybrid. We term marketing as a function by which a marketer plans, promote and deliver a goods and services to the customers or...

26 mai 2009
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Business analysis of Air Deccan (Now Kingfisher Red)

Tutorials/exercises - 45 pages - Business strategy

Air transport is the most modern, the quickest and the latest addition to the modes of transport. Because of speed with which airplanes can fly, travel by air is becoming increasingly popular Air Deccan is a unit of Deccan Aviation Private Limited, India's largest private heli-charter...

07 oct. 2009
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Running header: Riordan benchmarking

Thesis - 11 pages - Business strategy

Riordan Manufacturing faced several issues but none that are uncommon in any growing organization going through a transitional period. By simply looking at companies such these General Motors and Wal-mart, Royal Bank of Scotland and Goodyear, Hudson Highland Group (Hudson Employee Index) and...

07 mai 2012
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Human resource department of La Brioche Doree

Case study - 15 pages - Human resources

In the year 1976, his current president Louis Le Duff created the Group Le Duff in the city of Brest. Principally, the Group Le Duff is composed by nine different brands in the food industry. They are very successful and some of them are multinational companies, their brand names are: Brioche...