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06 sept. 2025

Medical Regulatory Assistant: Role and Responsibilities in Emergency Medical Services in France

Study guide - 2 pages - Medical studies

Medical Regulatory Assistants play a vital role in France's emergency medical services, working in call centers to receive and process emergency calls. Their primary mission is to quickly identify the type and location of emergencies, before involving a regulatory doctor. As the first...

27 oct. 2024

Failure to Integrate Services is Widening Health Inequalities - Hospital Team (2021) - Healthcare Disparities

Text analysis - 2 pages - Economic politics

The article "Failure to Integrate Services is Widening Health Inequalities" by the Hospital Times indicates that the lack of integration is a leading cause of healthcare disparities in the community. Healthcare integration includes including more services in the current system,...

29 oct. 2024

Leasing Space for Trinity Community Hospital's New Orthopedic Service Line

Case study - 4 pages - Business strategy

Trinity Community Hospital requires an urgent improvement in its healthcare services, enumerated by adding a new orthopedic line of service. Since the healthcare needs of people are also growing daily, the hospital wants to add its capacity to those changing needs within the...

29 oct. 2024

Bridging Gaps: Education Services for Thunder Bay Newcomers

Case study - 3 pages - Educational studies

Thunder Bay is similar to many other diverse cities in Canada, where people from small towns around the world keep moving in search of the more promising good life. Nevertheless, the integration of these newcomers into the cultural background of the city depends on the availability of...

10 déc. 2023

Proposal to Sell a Security Service

Case study - 1 pages - Economy general

We have an important client pitch coming up about our post trade services. Our platform sales group are responsible for pitching global custody, fund services, securities lending, collateral management, OTC clearing, liquidity solutions, and data analytics. These transactions are...

04 juin 2023

BlaBlaCar's Service Management

Thesis - 8 pages - Management

As information becomes more available and communication easier, C2C service emerges as a more and more integral part of our society. The companies behind the service often only offer the service of connecting and helping with the transaction between the parties involved in...

03 avril 2023

Service Logic Marketing - Komatsu & Caterpillar Case

Case study - 3 pages - Services marketing

Despite the global competition, the American construction machinery company, Caterpillar, is still the leader today, partly thanks to the quality of its machines. However, to cope with growing competition, quality, producing a defect-free product or service right from the beginning is not...

08 mai 2023

Home help service O2

Internship report - 3 pages - Medical care & personal assistance

O2 care is a company of the "Oui care" group, which has a range of home care and services. Indeed the company O2 offers many services and can provide children care (babysitting and tutoring), help for the elderly (to help them to outdoor activities, home care and look after their...

23 mars 2023

Individual Service Logic Reflection

Case study - 2 pages - Business strategy

A few years ago, a French wine producer noticed that in bars, young people were drinking glasses of rosé wine filled with ice cubes. The producer was not convinced by the drink because the water made the wine lose flavor, however, he decided to create a rosé based on this concept anyway. Two...

03 mai 2023

Management assistant internship - MATTON Chauffage Service

Internship report - 3 pages - Startup, entrepreneurship

MATTON Chauffage Service is a local company which is located at 3 avenue Albert Thomas in Albi. It is specialized in the maintenance of heating systems. There are 8 employees. Its equity is 10 000 € and its turnover is 487 084 €. It is led by Mr. MATTON Philippe.

06 sept. 2022

The Ethical Implications of Police Officers Accepting Free Goods and Services from the Public On- or Off-Duty

Essay - 3 pages - Political science

Ethical issues define the moral responsibility that an individual has, which defines and shapes their conduct. From Kantian ethics, the duty obligation is supposed to limit the behavior of an individual, which is supposed to be defined by the standards that are supposed to be held. Police...

05 août 2022

Apprenticeship in Customer Service Support (CSS)

Thesis - 10 pages - Foreign markets

CSS service accompanies the sales representatives in order to support them for the cotations of the existing customers. While they are prospecting new customers or anything else, already known customers can send us a cotation request to ship their goods around the world. The missions of...

04 août 2022

Public Service: The Australian Perspective

Tutorials/exercises - 4 pages - Political science

Public service, in the general context, refers to services which are aimed at addressing specific needs of a certain sect of the general public. In light of a government set up, such services are rendered by public government entities and agencies to the members of public...

02 sept. 2022

Transformations of resource management in Canada and his impact on the Public Service

Essay - 3 pages - Management

Resource management in Canada has gone through upheavals since the 1960s and 1970s. What might be one of those transformations and why is it significant for management in the Public Service of Canada?

15 mars 2021
doc

Legal Philosophy - Value judgments and how judges decide cases - Mapodile v Minister of Correctional Services 2016 (2) SACR 413 (GJ)

Law case study - 5 pages - Civil law

This case concerned the rights of gay prisoners and their treatment in prison. The applicant was a gay prisoner who brought an application to the court seeking the court's assistance in establishing the rights of gay and lesbian men and women to be confined in cells with people of similar...

22 sept. 2021

How can technology be used by the financial services industry to boost the development of cross-border payments and trade in the ASEAN region?

Sectorial analysis - 2 pages - Finance

ASEAN's financial services industry needs to be supported by technology to increase its competitiveness. The future of this industry depends on one hand on the development of cross-border trade in the ASEAN region, and on the other hand, on the development of the means of payment that...

11 sept. 2018
doc

FedEx and UPS (United Parcel Service): Maintaining success while competing aggressively

Case study - 4 pages - Management

According to Statista, the mail, express parcel and parcel (CEP) market includes companies that provide logistical and postal services, depending on the type of services offered. These services may include the delivery of parcels, messages or mail that will differ from a...

09 nov. 2015
doc

Strategic planning at United Parcel Service

Case study - 3 pages - Business strategy

This case is about strategic planning at United Parcel Service (UPS). UPS was created by Jim Casey in 1907. The company is the world's largest package-delivery company and a leading global provider of specialized transportation and logistic services. The aim of the company, focused...

17 avril 2015
doc

Nursing Services respectful - place in the health care system

Case study - 1 pages - Biology

A nurse, who takes the role of advocate, must promote a climate in which the individuals, groups, families or a population can act in their own interest, and this includes having access to resources and intervenes when they are unable to act in their own interests. The role of client advocate is...

14 oct. 2015
doc

Strategic planning at United Parcel Service - published: 14/10/2015

Case study - 3 pages - Business strategy

This case is about strategic planning at United Parcel Service (UPS). UPS was created by Jim Casey in 1907. The company is the world's largest package-delivery company and a leading global provider of specialized transportation and logistic services. The aim of the company, focused...

07 juil. 2015
doc

Religious freedom: freedom to the test of public service and the principle of neutrality

Case study - 4 pages - Educational studies

It is first necessary that the public service is an apparent neutrality: it is the public service as a neutral place. It is useful to recall that the principle that worship is not a public service. But in any event, the neutrality of the public service places is...

07 juil. 2015
doc

Reconciliation of public service neutrality and guarantee of freedom of religion

Case study - 4 pages - Educational studies

The Court then analyzes the values represented by the headscarf. Now, for the Court, the scarf is "imposed on women," and it follows a prescription "difficult to reconcile with the principle of gender equality". But first, it seems quite embarrassing that the Court gives an interpretation of a...

11 mars 2015
doc

Logistics Process Services (LPS) Firm Report

Case study - 5 pages - Logistics

LPS firm has transformed in a tremendous way in the transport sector. Its ways of approach to development of transport and integrated logistics is a sign of reshaping of its trade flows. The step this company has taken is yet to make a great contribution to its transport sector. The main aim of...

02 oct. 2014
doc

Retail banking: What is a premium service?

Tutorials/exercises - 10 pages - Government finance

Deutsche Bank is a German bank, which was founded in 1870 in Berlin. Now, the bank has its registered office in Frankfurt am Main and is under the management of Josef Ackermann. Deutsche Bank is the most important bank in Germany, and the seventh in Europe, in terms of equity (2007). The...

28 nov. 2014
doc

Service recovery in E-commerce

Course material - 17 pages - Digital & e-marketing

Service recovery has been found to play a significant role in customer satisfaction and customer loyalty intentions in the online context. Many studies have been conducted on how to manage recovery strategies after a service failures and how it impacts online customers' loyalty....

12 nov. 2014
pdf

Privatize water services or not?

Case study - 7 pages - Educational studies

Most view of many people in the world is that water is essential, and a human right and this view was voted by the U.N General Assembly in July, 2013 (Jeneen et al., par 20). There is plenty of water on earth that can sustain the earth's population for millions of years without depletion....

24 oct. 2014
doc

What is the impact of service in the fast food industry ? (common points and differences arisen by a comparison between McDonald and Burger King in Bergen city)

Case study - 16 pages - Clients and users behaviour

Through our course “Service Marketing and Management” at NHH, we got the idea of doing our own study to figure out the major differences of McDonald and Burger King in Bergen by examaning customers' different perceptions, expectations, satisfactions and loyalty towards them. We...

29 oct. 2014
doc

Hospitality service quality and purchase intention 2008-2009

Case study - 11 pages - Tourism marketing

The purpose of this research is to gain an in depth understanding of the relationship between the Hospitality service quality and the purchase decision. Our thesis has a quantitative approach, and was conducted with a broad review of literature. The research strategy chosen was the survey...

30 oct. 2014
doc

Amazon services inc.: Using knowledge to drive customer growth

Case study - 9 pages - Services marketing

Amazon.com, Inc. is an American Company founded in 1995 by Jeff Bezos at Seattle. The company started as an online bookstore. In 1995, books were shipped to 50 states and 40 countries but soon the company expanded. It started selling a wider range of products. Its range of products doesn't...

28 nov. 2014
doc

Are customer's management softwares and quality customer service key elements to gain customer's satisfaction and build loyalty?

Thesis - 39 pages - Clients and users behaviour

Nowadays, companies possess lot of tools in order to gain customer's satisfaction and build loyalty. They understood that they have to focus on customers in order to increase profit more than before. Indeed, by focusing on customer's satisfaction they build loyalty and a long-term relationship....