Legal Philosophy - Value judgments and how judges decide cases - Mapodile v Minister of Correctional Services 2016 (2) SACR 413 (GJ)
Law case study - 5 pages - Civil law
This case concerned the rights of gay prisoners and their treatment in prison. The applicant was a gay prisoner who brought an application to the court seeking the court's assistance in establishing the rights of gay and lesbian men and women to be confined in cells with people of similar...
How can technology be used by the financial services industry to boost the development of cross-border payments and trade in the ASEAN region?
Sectorial analysis - 2 pages - Finance
ASEAN's financial services industry needs to be supported by technology to increase its competitiveness. The future of this industry depends on one hand on the development of cross-border trade in the ASEAN region, and on the other hand, on the development of the means of payment that...
FedEx and UPS (United Parcel Service): Maintaining success while competing aggressively
Case study - 4 pages - Management
According to Statista, the mail, express parcel and parcel (CEP) market includes companies that provide logistical and postal services, depending on the type of services offered. These services may include the delivery of parcels, messages or mail that will differ from a...
Strategic planning at United Parcel Service
Case study - 3 pages - Business strategy
This case is about strategic planning at United Parcel Service (UPS). UPS was created by Jim Casey in 1907. The company is the world's largest package-delivery company and a leading global provider of specialized transportation and logistic services. The aim of the company, focused...
Reconciliation of public service neutrality and guarantee of freedom of religion
Case study - 4 pages - Educational studies
The Court then analyzes the values represented by the headscarf. Now, for the Court, the scarf is "imposed on women," and it follows a prescription "difficult to reconcile with the principle of gender equality". But first, it seems quite embarrassing that the Court gives an interpretation of a...
Logistics Process Services (LPS) Firm Report
Case study - 5 pages - Logistics
LPS firm has transformed in a tremendous way in the transport sector. Its ways of approach to development of transport and integrated logistics is a sign of reshaping of its trade flows. The step this company has taken is yet to make a great contribution to its transport sector. The main aim of...
Religious freedom: freedom to the test of public service and the principle of neutrality
Case study - 4 pages - Educational studies
It is first necessary that the public service is an apparent neutrality: it is the public service as a neutral place. It is useful to recall that the principle that worship is not a public service. But in any event, the neutrality of the public service places is...
Strategic planning at United Parcel Service - published: 14/10/2015
Case study - 3 pages - Business strategy
This case is about strategic planning at United Parcel Service (UPS). UPS was created by Jim Casey in 1907. The company is the world's largest package-delivery company and a leading global provider of specialized transportation and logistic services. The aim of the company, focused...
Nursing Services respectful - place in the health care system
Case study - 1 pages - Biology
A nurse, who takes the role of advocate, must promote a climate in which the individuals, groups, families or a population can act in their own interest, and this includes having access to resources and intervenes when they are unable to act in their own interests. The role of client advocate is...
Structure of french food service sector
Market study - 69 pages - Brand management
France has a large and highly fragmented food service sector with many small to medium-sized players. During 2005, the French HRI food service sector served approximately 9,121 meals. Sales reached 72.93 billion Euros. The General food service sector picked up in 2005 after...
Service organizations and manufacturing businesses
Essay - 4 pages - Services marketing
"Service organizations differ in many important ways from manufacturing businesses and require a distinctive approach to planning and implementing marketing strategy." In this paper, we discuss various aspects of service organizations. Service by nature is intangible, and...
3G, 3.5G, 3.75G, 4G and beyond ? defining mobile phone services and their business/marketing applications
Essay - 4 pages - ICT marketing
With rapid technological advances in communication technology, the cost ownership of mobile telephony devices has drastically come down and the service operators use economies of scale to provide economical plans to millions of subscribers. Mobile services have moved way beyond big...
Perceived service value: examples of Air France (French Airline Company), Xbox live service on X-Box 360 (American video game company) and Hotel SPA Dr. Irena Eris (Polish luxury leisure centre)
Case study - 4 pages - Services marketing
In this paper, we will examine the difference in perceived service value. The perception of the customer differs from one service to another and this difference is dependent on many factors. This paper will take the example of three service companies: Air France (French...
Understanding strategic decisions and impacts on service innovation
Essay - 9 pages - Business strategy
By network strategy we can understand that firms are willing to develop their networks and to make them denser, being able to offer always more and better services. For instance, Mc Donald's opens several new restaurants worldwide every day and tries to position them in strategic places....
Are customer's management softwares and quality customer service key elements to gain customer's satisfaction and build loyalty?
Dissertation - 39 pages - Clients and users behaviour
Nowadays, companies possess lot of tools in order to gain customer's satisfaction and build loyalty. They understood that they have to focus on customers in order to increase profit more than before. Indeed, by focusing on customer's satisfaction they build loyalty and a long-term relationship....
Business report : Veolia Environmental Services
Case study - 31 pages - Services marketing
As part of the Business to Business project, a team comprising Nicholas Dawson, Arnaud le Floch and Rouh Rouh Tan Tan decided to conduct an in-depth business study concerning a leading European waste management company: Veolia Environmental Services. Following the aftermath of “An...
Service operations management
Course material - 6 pages - Management
The service concept which will be analysed throughout this report concerns the after-sales service of the branch Alcatel's Enterprise Solution Division. This branch of the French company Alcatel provides worldwide companies with solutions of telecommunication that include phones...
Privatize water services or not?
Case study - 7 pages - Educational studies
Most view of many people in the world is that water is essential, and a human right and this view was voted by the U.N General Assembly in July, 2013 (Jeneen et al., par 20). There is plenty of water on earth that can sustain the earth's population for millions of years without depletion....
Service recovery in E-commerce
Course material - 17 pages - Digital & e-marketing
Service recovery has been found to play a significant role in customer satisfaction and customer loyalty intentions in the online context. Many studies have been conducted on how to manage recovery strategies after a service failures and how it impacts online customers' loyalty....
Foster v. British Gas plc: A European mirror of the French Public Service?
Law case - 4 pages - European law
Most of the developed states are aware of what public service is through facts. But only a few of them have come up with a legal definition of what it really is. In French Administrative law, the notion of public service has never been and will never be easily displayed. Major...
Are manufacturing jobs better than service- International Business?
Case study - 3 pages - Business strategy
Of late, there has cropped up many issues in the business world that were previously unheard of. The current competitive business world calls for numerous strategies. This has inspired change in decision taking and behavior of business enterprises. Sometime back, the manufacturing industry was...
Service Recovery and Customer Satisfaction
Course material - 4 pages - Clients and users behaviour
It is a well known fact that mistakes are a critical part of every service. In services, often performed in the customer's presence, errors are inevitable. While it may not be possible to eliminate mistakes altogether, companies can certainly learn to recover from their...
The decision-making process for the outsourcing of services
Essay - 5 pages - Management
In modern times, outsourcing of services has become an entire dimension in business strategy. It has become international and global. While it is growing iextensively, the nature and the focus of outsourcing is slowly evolving. And as it often happens with new concepts, outsourcing tends...
Marketing plan for the complete computer system integration of Credit Agricole's services branchs
Case study - 23 pages - Bank marketing
The banking sector especially the French banking sector is being placed on the first screen on the economical market. Banks are no more a place where you just put your money in. They are offering more and more services and are focusing more and more on consumers and their way of...
Amazon services inc.: Using knowledge to drive customer growth
Case study - 9 pages - Services marketing
Amazon.com, Inc. is an American Company founded in 1995 by Jeff Bezos at Seattle. The company started as an online bookstore. In 1995, books were shipped to 50 states and 40 countries but soon the company expanded. It started selling a wider range of products. Its range of products doesn't...
The application of the flexible production system to high-tech industries and services
Essay - 5 pages - Management
More than 20 years ago, Toyota revolutionized the production methods in the car industry due to its flexible production system called Toyota Production System. Originally called 'Just in Time Production', this system was built on the approach created by Sakichi & Kiichiro Toyoda and...
Essay: "Today, markets have become so similar that it is possible to market identical products and services around the world using standardized marketing mixes." Discuss
Essay - 5 pages - International marketing
The key word with regard to the growth of any company is: innovation. We live in a materialistic society where the consumers needs have grown and where the competition between companies is very hard, in the globalization context. Today, it has become common for a company to target foreign markets...
Statistical Product and Service Solutions (SPSS) Software Package and it's Impact on Social Sciences
Case study - 8 pages - Educational studies
This paper discusses the impacts of Statistical Product and Service Solutions (SPSS) on social sciences. Social life is full of analytical demands from day to day activities that many of the programs that were initially developed have not been able to meet. The world is in the cusp of...
Creating a new marketing service
Practical guide - 9 pages - Marketing theories
With 7.2 millions of people, including 306,000 graduate student and 47% of people between 16 and 44 years old, London is the biggest city in UK. There are 3,900 pubs and 233 clubs which shows an important nightlife in London (Visit London). In London there are some of the best clubs in Europe...
Media services: Case study
Case study - 2 pages - Educational studies
Media services come to the market with the aim of reaching a wide range of people since media is largely accessible. Netflix is a company founded with the aim of supplying internet on demands and offering DVDs online at a flat rate. The Company is officially registered as Netflix Company...
