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19 juil. 2014
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The cooperation between the criminal justice system and the drug treatment services

Essay - 10 pages - European union

The French police arrested about 15 000 drug users in 2008. The penal sanction for drug use is given in article L3421-1 in the Code of Public Health. Drugs have been consumed by many French citizens for a long time. However, since the twentieth century, this consumption has been increasing. Drug...

18 août 2014
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Current trends in united parcel service (UPS) system

Case study - 3 pages - Educational studies

In a globe that is constantly shifting towards digitalization and automation of delivery of goods and services, the value of delivery services cannot be overstated. It represents the future of the retail industry. The current social, demographic, workforce and economic trends show...

21 août 2014
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Media services: Case study

Case study - 2 pages - Educational studies

Media services come to the market with the aim of reaching a wide range of people since media is largely accessible. Netflix is a company founded with the aim of supplying internet on demands and offering DVDs online at a flat rate. The Company is officially registered as Netflix Company...

26 août 2014
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The application of the flexible production system to high-tech industries and services

Essay - 5 pages - Management

More than 20 years ago, Toyota revolutionized the production methods in the car industry due to its flexible production system called Toyota Production System. Originally called 'Just in Time Production', this system was built on the approach created by Sakichi & Kiichiro Toyoda and...

13 août 2014
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Creating a new marketing service

Practical guide - 9 pages - Marketing theories

With 7.2 millions of people, including 306,000 graduate student and 47% of people between 16 and 44 years old, London is the biggest city in UK. There are 3,900 pubs and 233 clubs which shows an important nightlife in London (Visit London). In London there are some of the best clubs in Europe...

19 nov. 2014
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Statistical Product and Service Solutions (SPSS) Software Package and it's Impact on Social Sciences

Case study - 8 pages - Educational studies

This paper discusses the impacts of Statistical Product and Service Solutions (SPSS) on social sciences. Social life is full of analytical demands from day to day activities that many of the programs that were initially developed have not been able to meet. The world is in the cusp of...

03 août 2014
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Essay against illegal immigrants receiving social service

Case study - 2 pages - Educational studies

Illegal immigrants are simply defined as a person who has moved across borders of foreign nationals in the country in a manner that contradicts on the immigration laws of the country to which they have moved (Kennedy 12). It mostly occurs in an upward fashion where the immigrant is from a poor...

13 nov. 2014
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Customer service improvement

Case study - 3 pages - Educational studies

Anacceptable standard of customer service policy is becoming a major component in various business organizations due to the increased completion and customer awareness. The standard policy is essential to the management, employees and the potential customers. They enable the management and...

11 août 2014
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Web services in France

Sectorial analysis - 5 pages - Services marketing

The French websites speaking about restaurant are very completed. www.aurestaurant.com/ is the leader for this service, we can have a repertory of all the restaurants in France (more than 100 000 restaurant). There is a ranking system on the website to evaluate the restaurant. The...

13 août 2014
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Essay: "Today, markets have become so similar that it is possible to market identical products and services around the world using standardized marketing mixes." Discuss

Essay - 5 pages - International marketing

The key word with regard to the growth of any company is: innovation. We live in a materialistic society where the consumers needs have grown and where the competition between companies is very hard, in the globalization context. Today, it has become common for a company to target foreign markets...

18 juil. 2014
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Why does Hezbollah provide social services?

Essay - 6 pages - Political science

Hezbollah is a Lebanese Shia movement that was created in 1982 in response to the Israeli occupation of Lebanon. In the beginning, the organization was mainly military because of the context of war at the moment of its creation; it has also become a major political player in Lebanon and has taken...

23 juil. 2014
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The decision-making process for the outsourcing of services

Essay - 5 pages - Management

In modern times, outsourcing of services has become an entire dimension in business strategy. It has become international and global. While it is growing iextensively, the nature and the focus of outsourcing is slowly evolving. And as it often happens with new concepts, outsourcing tends...

24 oct. 2014
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What is the impact of service in the fast food industry ? (common points and differences arisen by a comparison between McDonald and Burger King in Bergen city)

Case study - 16 pages - Clients and users behaviour

Through our course “Service Marketing and Management” at NHH, we got the idea of doing our own study to figure out the major differences of McDonald and Burger King in Bergen by examaning customers' different perceptions, expectations, satisfactions and loyalty towards them. We...

07 oct. 2014
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Study of the costs of sterilisation service with the ABC method

Case study - 9 pages - Finance

This study aims to estimate the costs involved in various sterilized conditionings provided by the clinic, and to compare these costs with prices proposed by external persons. It also longs to calculate the total cost of the service and to compare it with the offer of an external person ?...

30 oct. 2014
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Amazon services inc.: Using knowledge to drive customer growth

Case study - 9 pages - Services marketing

Amazon.com, Inc. is an American Company founded in 1995 by Jeff Bezos at Seattle. The company started as an online bookstore. In 1995, books were shipped to 50 states and 40 countries but soon the company expanded. It started selling a wider range of products. Its range of products doesn't...

30 nov. 2014
pdf

Marketing plan for the complete computer system integration of Credit Agricole's services branchs

Case study - 23 pages - Bank marketing

The banking sector especially the French banking sector is being placed on the first screen on the economical market. Banks are no more a place where you just put your money in. They are offering more and more services and are focusing more and more on consumers and their way of...

30 nov. 2014
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Market evolution of luxurious products and service

Market study - 8 pages - Luxury marketing

The global luxury goods market has today, reached a peak. “We estimate the market of new luxury products and services to be $400 billion, growing at an annual rate of 15 percent” says Silverstein. According to Keane & McMillan (2004) “spending on luxuries (in Britain) has...

28 août 2014
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Understanding strategic decisions and impacts on service innovation

Essay - 9 pages - Business strategy

By network strategy we can understand that firms are willing to develop their networks and to make them denser, being able to offer always more and better services. For instance, Mc Donald's opens several new restaurants worldwide every day and tries to position them in strategic places....

13 août 2014
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3G, 3.5G, 3.75G, 4G and beyond ? defining mobile phone services and their business/marketing applications

Essay - 4 pages - ICT marketing

With rapid technological advances in communication technology, the cost ownership of mobile telephony devices has drastically come down and the service operators use economies of scale to provide economical plans to millions of subscribers. Mobile services have moved way beyond big...

13 août 2014
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Perceived service value: examples of Air France (French Airline Company), Xbox live service on X-Box 360 (American video game company) and Hotel SPA Dr. Irena Eris (Polish luxury leisure centre)

Case study - 4 pages - Services marketing

In this paper, we will examine the difference in perceived service value. The perception of the customer differs from one service to another and this difference is dependent on many factors. This paper will take the example of three service companies: Air France (French...

26 sept. 2014
pdf

Empirical investigation on the determinants of corporate dividend policy. Sectors considered: 'Food and drugs retailers' and 'Health care equipment and services'

Thesis - 7 pages - Government finance

The Corporate Dividend policy, also called the Dividend Puzzle (Black, 1976) has always beensubjected to a lot of studies since, at least, the paper of Modigliani and Miller in 1961. The work ofthese authors stated that, in a frictionless world, when the firm has a constant investment policy,its...

17 nov. 2013
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Starbucks: Delivering customer service - published: 15/11/2013

Case study - 3 pages - Management

By 2002, Starbucks had already been established as an unarguable leader on the US Specialty Coffee Market. However, recent market research is causing some concerns to the top management of the company. It indicates that the level of customer satisfaction declines. In order to respond the...

01 avril 2013
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Services marketing: Ryanair's case study

Case study - 10 pages - Business strategy

"A service is any activity or benefit that one party can offer to another which is essentially intangible and does not result in the ownership of anything" (Kotler, Saunders, Armstrong & Wong, 2005). The service of the Airlines low-cost companies began in the 80's to follow up the...

09 avril 2013
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Food service management research project

Case study - 4 pages - Sociology & social sciences

Anyone can own a restaurant, however not everyone can be successful in owning and operating one. For Arturo Kassel, opening his dream restaurant would be more of trail and error than a fairy tale ending. Beginning in 2008, Kassel was a beverage manager at a New York hotel with the drive and...

01 août 2013
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E-Government and e-service

Case study - 3 pages - Business strategy

According to Homburg (2008, p. 91) noted that in the perspective of the e-Government, there are a number of customers that cab be noted. First, the citizens refer to the voters and the taxpayers that are found in the state, the locality or the country. The citizens usually expect some...

30 avril 2013
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Value chains in service organization

Case study - 8 pages - Business strategy

The research of productivity and performance are the main important points for a company nowadays in order to keep their market shares, to continue of growing, or only to be able to keep its place on the market. Before companies were more focused on their products and on the way to sell them in...

19 mars 2012
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Carrefour and Walmart: Positioned to succeed through convenience, diversity and customer service

Case study - 17 pages - Business strategy

The Food and Marketing institute (FMI) estimates that the American population spends over $5.6 billion a year on groceries and that the average store carries over 40,000 products (http://www.fmi.org/facts With each household visiting the grocery store twice a week, it is increasingly important...

27 nov. 2012
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Sample letter for service

Sample letter - 1 pages - Management

At XXX, we provide you with nothing but the best, quality writing. It is definitely not far fetched to say that we do it all. With two brilliant writers on staff, we are here to answer any questions you might have at any time. Of course, if you do not see something on this list, please feel free...

31 oct. 2012
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Realizing an advertisement campaign and a full market analysis for a new personal DNA testing service

Case study - 9 pages - Biology

The completely new service provided here is a new personal DNA testing service. We can see all around the world a lot of DNA testing services, offered by different institutions, and even laboratories, but any of those services are giving the same answers as our new...

11 sept. 2012
doc

Service marketing

Case study - 14 pages - Business strategy

FONCIA is a French company created in 1972 and carries on business in the real estate market. It is the European leader in real estate services for over 35 years. The group continues its activity and development based on three main values: the confidence of its customers, professionalism...