Abstract
Globally, supply chain management (SCM) is the whole set of tools and methods that are used by managers in order to improve the supply chain of a company. Indeed, supply chain management is regarded as a process in which planning, implementing and controlling, allow the companies to satisfy the customers' needs and requirements efficiently. In other words, it is "the management of activities that procure materials and services, transforming them into intermediate goods and final products, and delivering the products through a distribution system". In fact, supply chain management is one of the ten operations-management strategy decisions that can be used to gain productivity, improve production and ensure customer satisfaction. Further, logistics management is closely linked to supply chain management because it consists of an "approach that seeks efficiency of operations through the integration of all material acquisition, movement, and storage activities".
