Abstract
The most important resource in an organization is its people. So the role they play, how they play, how they interact through formal and informal processes and the relationships they build are crucial to the success of strategy" say Johnson and Scholes (2002: 419). With 178,000 people in 49 countries, ACCENTURE - a literal mix between "Accent" and "Future"- is a "global management consulting, technology services and outsourcing company, committed to delivering innovation". ACCENTURE brings its experience, skills and research to the world's most successful companies and generated net revenues of US$19.70 billion in 2007. As a consulting company, ACCENTURE is focused on the management of human resources, neither only because the sustainable competitive advantage (the added value) of the company is the high quality of employees' skills, nor because ACCENTURE has to be an example itself to advice its customers in the human resources fields.
