Abstract
In any organization, communication is a strategic activity and is not just used to inform about the company's goals and objectives. The role of communication within an organization is to share information about the strategic framework and knowledge, to facilitate exchanges between employees through the entire company and to enable any human or organizational change. Communication traverses both ways from the top to lower hierarchical levels in order inform employees and from the bottom to the top in order to enable employees to give their opinions. Both ways of the communication are important and complementary. Managers have a very important role in this activity as they function as a link directly between employees and the top hierarchy. Now that we have briefly defined the communication within an organization in a theoretical point of view, we have to discuss about the reality and the issues faced by most organizations in this document.
