Ushuaïa shower shampoo for Men
Case study - 16 pages - Clients and users behaviour
The market of cosmetics is now becoming a true economic reality. Even if it still has a quite limited size, its average growth rate of more than 7% between 1997 and 2001 shows that it is really skyrocketing. It now represents nearly 3 billion euros worldwide. More and more products are launched...
The morally problematic deceptive and associative advertisment : intent for an analysis
Essay - 7 pages - Clients and users behaviour
In our current society of communication, the weightage of image is undeniable. Advertising is one of the most significant vehicles of such a trend. It could be even considered the cause of the current transformations to consume and to conceive goods. Indeed, according to the analysis of the...
Marketing & Children
Case study - 11 pages - Clients and users behaviour
For about 15 years we have observed that the strategies of advertisement companies have completely changed towards the population of children. In this presentation, we consider children as the people who are from 4 to 14 year old. Advertisers have started to develop new strategies in order to...
A new men's razor : Blaak
Market study - 7 pages - Clients and users behaviour
It seems that shaving is an old practice, razors were made of bronze and even gold far before the iron razors. The first known iron razor was found in Denmark and is dated back to the third century. Nowadays, and almost all the razors, electric or manual, need a shaving cream to protect the skin...
Research methods for managers, Study Marionnaud
Case study - 12 pages - Clients and users behaviour
If you hear the names Enron or WoldCom, what do you think about? The primary images conjured up are of corruption, accounting frauds and so forth. The increase in the number of scandals over the last few years has lead to a great negative feedback from the consumers who have become more concerned...
How to manage customer relationship through the web?
Essay - 9 pages - Clients and users behaviour
Since the last few decades, the development of new technologies concerning communication and the emergence of new economies has modified well known economic models. We could say that the world is becoming a global village and the competition is increasingly stronger. A lot of markets are now...
Pet Food Delivery at Home: A Market Research.
Market study - 10 pages - Clients and users behaviour
What this paper is going to analyze is the potential of 'Pet Food Delivery to Home'. In the future, one of my hopes is to start my own business and this paper is a perfect tool in order to assess if there is a potential market in France and more precisely in Paris, my home city. This idea...
Gender and consumption
Essay - 4 pages - Clients and users behaviour
The emergence of the man as a consumer is, now obvious. This phenomenon does not cease to grow since the post war period, and it is today demonstrated by the unbelievable number of new products which are launched in the market, especially targeting men. But consumption is not only a new activity...
What is the impact of service in the fast food industry ? (common points and differences arisen by a comparison between McDonald and Burger King in Bergen city)
Case study - 16 pages - Clients and users behaviour
Through our course “Service Marketing and Management” at NHH, we got the idea of doing our own study to figure out the major differences of McDonald and Burger King in Bergen by examaning customers' different perceptions, expectations, satisfactions and loyalty towards them. We tried to...
Male gender portrayal in modern advertising
Essay - 8 pages - Clients and users behaviour
Since advertising reaches thousands of individuals daily, it has become a target for a lot of scrutiny by researchers interested in the consequences of advertising on culture and society. These studies concern above all the role advertising plays in gender stereotyping. The portrayal of gender in...
Consumer behaviour in Sweden
Market study - 9 pages - Clients and users behaviour
The product I was entrusted with the responsibility for marketing was a deodorant, created especially for women who have sensitive skin and for use after depilation. Since it is a new product, we need to identify a target market, and the different requirements. The target country is Sweden,...
What's the future for biological cosmetics in France?
Market study - 7 pages - Clients and users behaviour
Biological cosmetics know a recently very fast growth, so they constitute a new market segment. Many brands of cosmetics like Loreal want to increase their market shares thanks to this new segment. What's the future for biological cosmetics in France? In the first part, I will see the notion of...
Thesis Proposal: The Utilization of Endorsers in Marketing and Advertisement, and Their Influence on Consumers
Worksheets - 4 pages - Clients and users behaviour
Companies are using endorsers to market, advertise and promote their products and services. These endorsers have a real and proved influence on the consumers and in adequation on their consumption habits. It is frequent to see celebrities on advertisement, for some big companies, which can afford...
The visual persuasion in print advertisements for Beauty
Essay - 16 pages - Clients and users behaviour
Advertising is a 100 billion pound (annually) industry and influences the social and cultural classes throughout their lives. People are exposed to 2000 ads a day, constituting perhaps one of the most powerful informational force in society. Currently, advertisements sell values, norms, images,...
Dunnes Stores Georges Street - Loyalty Card Program
Internship report - 14 pages - Clients and users behaviour
The purpose of this study is to understand how loyalty programs represent a specific area with specific rules to be efficient and attracting customers with special rewards requires constant adaptation in the approach of driving a promotional strategy. Among the changes associated with the...
International marketing: "McDonald's and Obesity" - published: 24/05/2009
Case study - 7 pages - Clients and users behaviour
Around one million people in the world are affected by the scourge of obesity in the world. This figure is twice more than the rate at which it was 10 years ago and many doctors worry that this could further increase. Many attribute this rise in weight to the massive presence of fast foods in the...
The US declaration of independance in a world context - publié le 13/04/2009
Market study - 6 pages - Clients and users behaviour
Soya is a vegetable which has a number if benefits. Scientifics argue that soya has little fat content and cholesterol, good for weight control or for heart disease prevention. Moreover, it reduces the risk of cancer and it is also nutritious and good for menopause. Despite all of the benefits it...
Are customer's management softwares and quality customer service key elements to gain customer's satisfaction and build loyalty?
Dissertation - 39 pages - Clients and users behaviour
Nowadays, companies possess lot of tools in order to gain customer's satisfaction and build loyalty. They understood that they have to focus on customers in order to increase profit more than before. Indeed, by focusing on customer's satisfaction they build loyalty and a long-term relationship....
Investing in customers
Essay - 10 pages - Clients and users behaviour
Investment is the choice by the individual to risk his savings with the hope to acquite a profitable gain. Indeed, in the best cases, the acquisition of an asset is the consequence of the expectation of future flows of income that will exceed the initial cost of the acquisition. Customer, as a...
The consumer behaviour
Case study - 27 pages - Clients and users behaviour
Nowadays, more and more students decide to study abroad in order to enhance their language abilities and discover new cultures and lifestyles. As a French student who lived and studied in Paisley for a year, the author is aware that going abroad to study is an important and difficult decision to...
Youth market
Market study - 8 pages - Clients and users behaviour
There was a time only about 30 or 40 years ago when children were not spoken of as spenders or customers but as savers and future consumers. Sure, they bought penny candy and an occasional soft drink, but retailers did not think of them as customers per se. They were more often perceived as...
Improving Vichy Sun Care sales for teenagers and young adults
Case study - 17 pages - Clients and users behaviour
The objective of our work is to increase the sales of Vichy sun care products for the segments of 13 - 25 years old people. To reach to our target group, we used two main marketing styles which are strategic marketing and operational marketing. In strategic marketing, firstly we analyzed the...
Portfolio project: Consumer behavior advertising
Case study - 9 pages - Clients and users behaviour
Often, sport professionals are chosen to promote sport products such as clothes or shoes, or just a brand in general. This is based on the fact that in this market, consumers need some icons to imitate, especially the younger generation, who seek a role model to shape their attitudes. This...
Service Recovery and Customer Satisfaction
Course material - 4 pages - Clients and users behaviour
It is a well known fact that mistakes are a critical part of every service. In services, often performed in the customer's presence, errors are inevitable. While it may not be possible to eliminate mistakes altogether, companies can certainly learn to recover from their mistakes. Such...
Customer satisfaction measurement
Essay - 8 pages - Clients and users behaviour
It is well established that satisfied customers are key to long-term business success. Companies that have a more satisfied customer base also experiences higher economic returns. High consumer satisfaction leads to greater customer loyalty which, in turn, leads to future revenue. Organizations...
Comparative analysis of loyalty programs at Orange and Vodaphone Romania
Case study - 22 pages - Clients and users behaviour
Our study is a comparative analysis of the loyalty programs promoted by two of the largest Romanian mobile network companies, Vodafone and Orange. After briefing on the subject of loyalty programs and their functions in the case of a company, we have presented the generalities of the loyalty...
The future for the French customer loyalty programs
Essay - 20 pages - Clients and users behaviour
In a context of globalization, companies need to be very competitive and to find the best way to be more and more attractive. In France and all over the world strategy marketing is nowadays a priority for companies according to Lefébure and Venture (2005). Brand loyalty programs are good examples...
Consumers' behaviour of 18-26 years old of the European Union and the low-cost European airline tickets (2008)
Dissertation - 53 pages - Clients and users behaviour
The goal of this dissertation is to know and understand consumer behaviour of the low fare airline ticket consumers. In the first part, we explain the airline industry and more particularly the booming sector of low cost airlines in the European Union since the 1990s. After that, we show the...
Marketing to children, can it be globalized?
Essay - 12 pages - Clients and users behaviour
"Children are our future" say parents, teachers, governments and big corporations. The utterance of this sentence has a slightly different meaning in the context of the organizations. Children from 0-14 years old represent about 20 % of the world's consumers and early commercial messages...
Buyer behaviour and integrated marketing communication : Olympus Mju 790SW
Case study - 4 pages - Clients and users behaviour
According to Assael (1992), the ?likely decision proces's is pivotal when it comes to understanding the consumer's way of purchasing a product and therefore it is of utmost importance to consider it for its creation and official launch. A compulsory condition for an effective...
