Effective Communication in Care: A Case Study of Humor in Nursing

Extract

[...] She tells him that she is ready to make him very handsome for Mrs. S. The resident quickly understands the nurse's innuendo and her humor by sketching a smile and then a laugh. The nurse then asks him if she can start the care. The patient agrees. As a professional, the nurse changes the pouch with great respect for the patient's intimacy. She takes out his most beautiful clothes and helps him with his toilette. Before leaving the room, she tells him that he was ready to go court Mrs. [...]

[...] I know that we cannot force a patient to undergo a treatment if they refuse. The nurse, who knows the patient very well, has understood Mr. D's embarrassment. She knows how to proceed with him. She explains that she understands what he may be feeling, she shows great empathy. In a humorous tone, she points out to him that Mrs. S has made herself very beautiful for him this morning. Mr. D smiles. She tells him that he should hurry up, otherwise Mrs. [...]

[...] It is 8 am in the morning. The nurse learned during oral handovers that the resident did not want the caregivers to mobilize her for her toilet. In addition, the team informed her that tablets had been found in the trash can of her bathroom. The nurse takes advantage of the fact that she has to reapply the resident's dressing to have a discussion with her in order to better understand her refusals of care. She asks the rest of the team not to disturb them during this exchange. [...]

[...] Since he remained silent, I started to tell him some of my funny anecdotes. The patient had gone from a smile to bursts of laughter. Suddenly, Mr. P got up and with the enthusiasm he had accustomed us to, he put on some lively music and invited me to a dance with him. Immediately after, he offered me his hand for the treatment. 36th Emergency situation The events took place during my internship in my first year in a nursing home. Mrs. a resident, is 92 years old. [...]

[...] The patient tells her that she suffers a lot because of her pressure sore. She doesn't dare to disturb the caregivers at night. On a joking tone, she tells her that one shouldn't let her colleagues sleep at night. Mrs. B sketches a smile. The nurse, very observant, notices that the treatments have been hidden under the paper towel on the tray. She questions the patient, in a humorous tone. She tells her that the bathroom trash can had regained its health thanks to all the medications that Mrs. B had given her. [...]