Abstract
Three persons work everyday aiming to improve service and sales, to improve the dialog between financial divisions and car dealers and to gain the loyalty of customers if they buy another Fiat or another brand. Each goal or new mission is decided by the manager and employees are not involved in the decision process.The atmosphere is good but employees are frustrated not to participate more in the daily life of the company.
Extract
[...] - Reward cooperation and not competition - Share information whenever possible. - Employees select new members or suppliers. (Baard, classroom lecture, june 2008 and the example of Saturn Company) (Carl Rogers's theory) Topic: Competence The last innate need is competence: optimal challenge. The need to grow, to feel challenged, to acquire knowledge? people want to be challenged with its work. I observed problems in the team which can affect the competence: - People have problem to use the software and they loose a lot of time to find solutions - The team has too much missions in the same time at the expense to the quality of the work - The turn-over of the employees is relatively high. [...]
[...] - Employees are not involved in the decision process and every goals are defined by managers. Employees have just to follow instructions without thinking. - A couple of time a year, if the goals have been achieved, the company might offer incentive like trip or gifts? for the best employees but the company reward all employees the same. - Every morning and every evenings we have to sign a paper and report the time of our coming and our departure. [...]
[...] people want to be a part of a real team and the need of relatedness is in trouble in the team: - There is no place to eat together and to share moments together, in this way the communication between employees is reduced. - Employees are not involved in the choice of the future employee. - The integration of new worker consists only in a meeting with managers and nothing with other employees. - The competition between employees is hard Recommendations - Organize meeting, lunch, events? [...]
[...] The amotivation is the fact to do something without enjoyement. People do the minimum and are frustrated. (Baard classroom lecture of june) People have a need for autonomy, relatedness and competence and they satisfy these needs by different ways. The Benefit of the intrinsic motivation is that people are content to work and do missions with enjoyement. They are self-motivated and this motivation is regulated by internal factors. The intrinsic motivation permits to maximize sales relationship. Topic: Autonomy People have an innate need of autonomy: can choose, have influence? [...]
[...] is decided by the manager and employees are not involved in the decision process. The atmosphere is good but employees are frustrated not to participate more to the daily life of the company. Overview of the theory Dear Douglas, I'm reporting to you on motivational matters. Indeed if we follow the Self Determination theory of Decy and Ryan, we realize that the motivation of the employee can be improved and the efficiency too. This theory posits that people are very influenced by the social context and help manager to determine what is the best mean to manage the team and improve efficiency. [...]
