Abstract
The current study examines the st?tus of psychologic?l contr?cts in the tourism ?nd hospit?lity industry. Employees identified the import?nce they expressed in relation to different ?spects of the psychologic?l contr?ct ?nd the degree to which their org?niz?tion h?d fulfilled these oblig?tions. Results showed th?t the org?niz?tion that w?s used for the present study aimed to fulfill components of the psychologic?l contr?ct th?t its employees v?lued most (e.g. open ?nd honest communic?tion). These discrep?ncies (between perceived import?nce ?nd perceived fulfillment) signific?ntly imp?cted on employee s?tisf?ction ?nd intention to le?ve the org?niz?tion. These discrep?ncies ?lso ?ffected employee perform?nce, ?lthough to ? lesser degree. Org?niz?tion?l implic?tions ?nd suggestions for improving psychologic?l contr?ct fulfillments ?re discussed in this report.
