As consumers' needs changed, Palm responded by developing new products to meet their needs. The users required personalization (changeable faceplates), better screen contrast and longer battery life. As many of them were users of PCs and internet, the product was built in with the wireless connectivity, and USB connectivity. Many users were using the product at their work places, so new applications and add-ons could be added to make it a reliable and improvable for people doing business (schedule management, financial management). In comparison to Windows CE, the main difference with the PalmPilot is that the Palm is not positioned between PDAs and PCs. Indeed, it is cheaper, consumes less power and good processing speed. In addition, it is possible for consumers to personalize the design of the PalmPilot, and improve its capacities with adding new applications that can make it more functional for their purpose.
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