Abstract
Managing information and knowledge have become the core activity for a number of companies. As Florida (2002) describes in books, the rise of the creative class, companies are now learning organization that need to innovate and create knowledge. Due to globalization companies have to handle more and more information coming from several and different sources all around the world. Moreover the internationalization of markets has made people to work with colleagues in different sites, sometimes thousand of kilometers away. Managing all this transformation is a real challenge for today's companies and the Information Technologies (IT) are often seen as a holly key, to connect people, gather, and store and spread information.
In this paper I will try to understand the different stakes when a company implements a new IT system. Settling a new system is seen as an important moment in companies' life and requires a lot of investment from all the members of the organization. The IT system will handle a more or less important part of the information, but also the interaction between workers.
